• Help clients create and execute revenue enhancement and pricing strategies.
• Build/improve clients' revenue management and pricing capabilities utilizing industry best practices.
● Clients: TAP Portugal Airlines, Etihad Airways, China Eastern Airlines

• Established and led the pricing and revenue management practice; served as key player in travel and transportation space.
• Drove business development by exceeding revenue forecasts and developing lucrative partnerships that added value to practice and clients.
• Designed company-specific margin improvement, revenue management, and pricing solutions, utilizing best practice business processes.
• Counseled travel and transportation suppliers to develop and execute revenue enhancement and pricing strategies.
• Served as counselor, mentor, and trusted advisor to client executive teams.
• Managed project delivery teams and metrics.

• Led travel delivery and strategic services teams.
• Designed and executed client-specific implementation and business process enhancement programs and initiatives in critical areas of pricing and revenue management.
• Acted as trusted advisor and industry expert to clients.
• Liaised with clients for pricing and revenue management delivery and consulting projects.
• Delivered measurable results for clients and added value by consulting on top-line revenue enhancement strategies and processes.
• Applied process-oriented approach and incorporated quantitative analysis when addressing business issues.
• Inspired colleagues and team members to achieve revenue, quality, and organizational goals. 2
● • Guided recruiting, communication, and development for team members.
• Secured invitations to speak at conferences; drafted and delivered speeches.
• Assisted with travel product pre-sales efforts at prospects as early in cycle as possible.
• Cultivated genuine and sustainable relat

• Managed and directed activities of ten strategic services consultants.
• Formulated revenue management and pricing strategy for Travel clients.
• Developed new/improved service offerings.
• Supervised and coordinated all work of consultants at international level, tracked individual performance against expectations, coordinated reporting, and designed work plans and scopes of work.
• Identified qualified strategic services leads and headed sales efforts; structured and drafted proposals, including written materials, pricing, and presentations.
• Focused on revenue management and pricing executable strategies, built around integrated core capabilities (people, process and technology, and industry expertise) that enhanced client profitability.
• Leveraged existing relationships with client executives and managers to help identify business problems and present systems and services.
• Identified topics and helped author white papers providing insights on challenges and development

• Structured, planned, and managed execution of systems implementation and consulting assignments in Asia, including outlining and drafting deliverables, defining analyses, directing consultants, and taking responsibility for final work product.
• Ensured achievement and quality of deliverables, results, and client satisfaction.
• Identified qualified implementation and strategic services leads and led sales efforts on key identified leads; structured and drafted proposals, including written materials, pricing, and presentations.
• Developed new relationships with senior airline managers.
• Supported internal efforts to build thought leadership position for company in travel sector.
● ADDITIONAL EXPERIENCE