commercial CAWI/CAPI/CATI surveys in Confirmit and Panel profile surveys in Survey Monkey.
● Role and Responsibilities:
● • Managing and Mentoring a team of 4 client programmers & Project Managers
• Project estimation and scheduling/allocation to the team
• Programming and testing of surveys
• Quotation preparation and raising invoices
• Attending client review meetings and project kick off calls
• Conducting weekly team meetings to address concerns/updates

promoted as Team Lead on 1st April 2016.
● Role and Responsibilities:
● • Programming and testing of Healthcare Surveys
• Providing daily updates on fielding to Vendors/Researchers
• Project and Vendor Management
• Process Audit and improvement
• Template enhancements
• Monitoring project execution
• Liaise with the off-shore programmers to ensure the output will be delivered on time and delivered with quality.
• Preparing utilization, quality reports and suggest training/process improvements to improve efficiency and quality
• Coordinating with Project Management/ Research, Sampling and Coding/Data departments as necessary throughout project life cycle
• Technical support and operational advice for Other teams involved in project
• Mentoring on programming of complex parts of the surveys like least fill allocation, priority logics when required.
• Creating survey layouts for Consulting projects
• Providing technical support to the team on Confirmit and SPSS
• Creating c

• Coordinating with Project Management/ Research, Sampling and Coding/Data departments and Panel/vendors as necessary throughout project lifecycle
• Mentor team on scripting complex parts of the surveys like least fill allocation, priority logic when required.
• Creating templates and updating templates like conjoint and Max diff (using confirmIT)
• Review the individual performance (on quality & productivity) of the team members periodically & provide them feedback to take them to the next level
• Creating survey layouts for new clients
• Providing technical support to the team on Confirmit and SPSS
• Creating customized Jscript and Jquery function to reduce re-work.
• Updating process from periodically
• Conducting trainings to team members
• Help desk support for respondents and interviewers
●  Worked as a Team Lead, Research Services for Decision Resources Group (https://decisionresourcesgroup.com/), Bangalore from May 2015 to

● Role and Responsibilities:
● • Project estimation and scheduling
• Quotation preparation and raising invoices
• Preparing utilization reports
• Managing the team of 5 members
• Process and Time sheet Audit
• Attending client review meetings and project kick off calls
• Conducting weekly team meetings to address concerns/updates
• Monitoring project execution & managing rebid if required
• Coordinating with Project Management/ Research, Sampling and Coding/Data departments and vendors as necessary throughout project lifecycle
• Scripting complex parts of the surveys like least fill allocation, priority logics when required.
• Creating templates and updating templates like conjoint and Max diff (using confirmIT)
• Review the individual performance (on quality & productivity) of the team members periodically & provide them feedback to take them to the next level
• Creating survey layouts for new clients
• Providing technical support to the team

August 2011 to August 2012.
● Role and Responsibilities:
● • Project estimation and scheduling
• Quotation preparation and raising invoices
• Preparing utilization reports
• Managing the team of 5 members
• Process and Time sheet Audit
• Attending client review meetings and project kick off calls
• Conducting weekly team meetings to address concerns/updates
• Monitoring project execution & managing rebid if required
• Coordinating with Project Management/ Research, Sampling and Coding/Data departments and vendors as necessary throughout project lifecycle
• Scripting complex parts of the surveys like least fill allocation, priority logics when required.
• Creating templates and updating templates like conjoint and Max diff (using confirmIT)
• Review the individual performance (on quality & productivity) of the team members periodically & provide them feedback to take them to the next level
• Creating survey layouts for new clients
• Providing technical support to the team

Role and Responsibilities:
• Scripting of level 4 and 5 surveys
• Attending kick off calls
• Worked on multi country, Conjoint, Max Diff and "Needscope" studies
• Worked with Consumer, Telecom and Health care sector clients
• Developed templates, customized Javascript and Jscript functions to reduce rework. Troubleshooting
• Help desk support for respondents