Functional Skills
Data Management
Process Improvements
Leadership Development
SQL Analysis
Change Management / Org Design
Software Implementation
Business Analysis
Software Skills
SQL
MATLAB
Java
Salesforce
Sector Experience
Business Services
Technology
Experience
Kantata
Sales
Director, Partner Services
10/2022 - 12/2023
• Managed team of three consultants managing delivery of 12 SI partners
• Oversaw entire SI partner delivery portfolio of $6M of Kantata ACV
• Generated $500K in partner sourced license sales
• Implemented new processes to improve customer and partner experience
• Created KPIs for SI partners and ensured they maintained green status
• Oversaw entire SI partner delivery portfolio of $6M of Kantata ACV
• Generated $500K in partner sourced license sales
• Implemented new processes to improve customer and partner experience
• Created KPIs for SI partners and ensured they maintained green status
Kantata
Management Consulting
Senior Partner Services Consultant
3/2021 - 10/2022
• Managed group of four Kantata delivery SI partner organizations responsible for successful implementation of $2M of Kantata ACV
• Oversaw sales pipeline and delivery portfolio of partner-led engagements
• Created on-boarding enablement plans for partners to sell and deliver Kantata implementations
• Created sales and implementation collateral for partners to leverage
• Effectively managed and resolved customer escalations
• Oversaw sales pipeline and delivery portfolio of partner-led engagements
• Created on-boarding enablement plans for partners to sell and deliver Kantata implementations
• Created sales and implementation collateral for partners to leverage
• Effectively managed and resolved customer escalations
Kantata
Management Consulting
Senior Consultant
11/2019 - 3/2021
• Designed and implemented Kantata solutions for customers
• Consulted customers on business process improvements based on industry best practices
• Oversaw entire implementation to ensure customer goals are met
• Consulted customers on business process improvements based on industry best practices
• Oversaw entire implementation to ensure customer goals are met
PTC
Management Consulting
Senior Consultant/ Consultant
7/2013 - 11/2019
• Designed and implemented Service Lifecycle Management solutions for clients
• Led teams of consultants in implementation projects to deliver solutions
• Built custom software extensions using Java
• Created business process and technical documentation for client
• Recommend business practice changes to realize value from software
• Worked with clients to identify and resolve software issues
• Led teams of consultants in implementation projects to deliver solutions
• Built custom software extensions using Java
• Created business process and technical documentation for client
• Recommend business practice changes to realize value from software
• Worked with clients to identify and resolve software issues