Functional Skills
Software Skills
Sector Experience
Experience
- Drive progress for strategic divisional projects through initiative management, project status meetings, documentation, process mapping and support in mitigating roadblocks
- Support in Volume & Labour Planning, as well as project manage New Store Openings on behalf of Supply Chain
- Lead a team of 5 associates to manage Supply Chain communications, coordinate value-added services, monitor timely order fulfillment metrics, resolve escalated customer service opportunities, and facilitate non-merchandise shipments to stores
- Vendor Compliance: deliver from project planning to project execution of initiatives that improve performance of vendors fulfilling orders on-time & in-full
- DMS: work with a third party IT team to develop enhancements to our system capabilities based on new building expansion requirements while staying within budget, and ensure system readiness for all MDO/DC project launches
- eCommerce: launch new features to our website that provide better visibility to customers' order status and added options for fulfillment (eg. track my order, delivery windows)
- Determine strategic initiatives and develop long-term roadmap to drive projects that meet department objectives
- Led and project managed strategic initiatives that enable us to deliver an interconnected customer experience and unlock sales potential:
-> Supply Chain: integrated online assortment strategy with network development and establish approach to optimize DFC assortment through planning, onboarding, productivity, and offboarding
-> Ecommerce: prioritized ecommerce roadmap of initiatives that improve our online category shopping experience based on value, priority, and effort level
-> Divisional: rolled out competitor battle plan to protect HD market share in key categories through strategic tactics
- Optimized demand and inventory levels by maintaining system sales forecast & replenishment parameters in SAP across categories in seasonal department; a portfolio of $600M+ in annual sales
- Managed the largest import-class reset (Holiday), working with 50+ suppliers internationally to bring in 500+ skus nationwide, while staying within plan
- Managed project scope, estimated project hours, and facilitated team meetings