• Built marketing strategy, financials, sales funnel, and CRM email campaigns resulting in +50% YoY revenue

• Second-line leader of a 35-person Transaction team supporting $100MM+ in monthly home sales on funding, listing, and compliance achieving 97% SLA, 4.9 CSAT, and 88 NPS
• Reduced cost per closing from $400 to $250/close (-38%) utilizing AGILE and Six-sigma methods
• Built a financial labor model to make data-driven decisions on staffing & comp plans company-wide
• Product managed commission disbursement ($36MM/yr) in 1099 agent model, with 99% on-time and accurate rates while driving down auditing cost by $0.4MM/yr
• Consolidated inbound CX channels including utilizing AI, resulting in faster resolution at 30% headcount
Senior Project Manager, Brokerage
• Advised on task force that shaped advanced equity service offering resulting in savings of $16MM/yr
• Led cross-functional initiative to A/B test agent home offer tools to decrease offer prep time by 35%
• Built Looker dashboards for KPI tracking and transparent pricing strategy, driving 95%+ pricing satisfaction

• Scaled city operations from 60 apartments (3 FTEs) to the 1000 STR units (30 FTEs) and $24MM ARR
• Managed P&L for NYC market, aligned on ADR with pricing team, and presented variance to exec team
• Drove 40% variable costs reduction through negotiating RFPs in housekeeping, laundry, and warehousing
• Led life cycle of Peloton program resulted in +$30/room-night, +40% clickthrough improvements

Managed services team supporting 700 offices across 4 major markets driving $15MM ARR

• Various experiences including underwriting financial model resulting in $1MM investment for food services co

• Built underwriting model and served on 3-person team responsible for largest sale in GE EFS history ($1.8Bn)
• Crafted and presented pitch decks summarizing WACC, IRR, cap structures, risks and mitigants to executives