Functional Skills

Change Management / Org Design
Communications
Operational Efficiency
Process Design / Re-engineering
Product Strategy
Project Management
Program Management
Business Analysis
Strategic Planning
Strategy Development
Business Process Outsourcing
DevOps
Integration Management (IMO)
Leadership Development
Operations Management

Software Skills

Microsoft Office
GitHub
Asana
Datacenters
Jira
Microsoft PowerPoint

Sector Experience

Business Services
Financial Services
Life Sciences & Pharma
Social & Public Sector
Technology

Languages

English
Hindi
Nepali
Fortune 500

Experience

Meta Information Technology
Change Management Program Manager
5/2022 - 7/2023
Within Recruiting, Scaled Program & Experience (SPE) group supported 5 functions and ensured proper execution and adoption of product, process, and people changes.
Built a change management framework utilizing the Prosci ADKAR methodology and successfully implemented for Channels, Candidate Experience, Emerging Talent Recruiting and Operations SPE functions.
Milestone Technologies for Meta Management Consulting
Sr. Business Process Analyst
8/2021 - 5/2022
Contributing to documenting and implementing process improvement changes for Access Risk Management, a segment of Global Security Group of META.
Gilead Sciences Management Consulting
Sr. Business Process Manager
2/2019 - 8/2020
As part of the DevOps process optimization team, worked on the initiative to simplify how the organization’s procedural documentation (PD) is written to drive cross-functional collaboration, reduce unnecessary bureaucracy, and create standardization across the organization.
First Republic Bank Management Consulting
Sr. Business Analyst
7/2017 - 9/2018
Worked on projects to lay out the foundation to enhance Client Relationship Browser (CRB) focused on satisfying the needs specific to an identified group of users who use the application daily. Also worked on iterative initiatives to maintain and enhance the organization’s internal CRM application to stay current and evolve with the new demands of customer service.
First Republic Bank Management Consulting
Sr. Business Analyst
2/2015 - 3/2017
FRB- Loan Servicing- Product Support Team
Project: Implementation of CFPB New Mortgage rules
Project: Integration of third-party document vendor IDS (Loan) All loan packages
Wells Fargo Information Technology
Business Systems Consultant
1/2014 - 11/2014
Project 1: Title VII of Dodd-Frank amended the Commodity Exchange Act (CEA) -successful implementation of regulatory changes - configured calypso FX software
Project 2: Developed and Implemented IBM software FileNet
US IT Solutions Information Technology
Business Development Consultant
5/2013 - 12/2013
Worked on multiple projects as a consultant to improve and review the existing access management process. In addition, worked on analyzing and coming up with new rules and access levels for the user groups provided for the sales and distribution team.