Functional Skills
Vendor Management
Project Management
Business Development
Communications
Strategic Planning
Agile Software Development
Change Management / Org Design
E-commerce Implementation
Digital Care Delivery Model
Risk Governance
Software Skills
Salesforce
Sharepoint
Monday
Asana
Adobe InDesign
Artificial Intelligence
Basecamp
Bluetooth
Continuous integration
Content Management Systems (CMS)
Certifications
PMPProject Management Professional
Sector Experience
Business Services
Financial Services
Media & Entertainment
Retail
Technology
Languages
English
Fortune 500
Experience
Sony music entertainment
Product Management / Strategy
Senior Director, Global Business Office
7/2021 - 3/2023
Hired as senior PMO member leading a CFO-sponsored global finance transformation launched to optimize efficiencies and create standardized, real-time reporting—ultimately enhancing profit and shareholder value. Report to VP of Global Finance.
• Reorganized a stalled $5M, 15-member, multi-year global AI initiative—aligning stakeholders and leading integrations across 3 internal systems (e.g., royalty payments, artist contracts, marketing expenses) to create a new data lake.
Transformation design streamlining recording artist contract administration system and database, and royalty process for 400 employees across 4 divisions and 37 global offices. Example wins:
• Accelerated project pace 40% on average by introducing standard project management best practices and agile methodology into a high-velocity initiative. Key strategies:
• Right-sized team structure (6 internal PMs, 30 offshore developers) across 10+ countries— through refined OKRs and standardized productivity expectations.
• Reorganized a stalled $5M, 15-member, multi-year global AI initiative—aligning stakeholders and leading integrations across 3 internal systems (e.g., royalty payments, artist contracts, marketing expenses) to create a new data lake.
Transformation design streamlining recording artist contract administration system and database, and royalty process for 400 employees across 4 divisions and 37 global offices. Example wins:
• Accelerated project pace 40% on average by introducing standard project management best practices and agile methodology into a high-velocity initiative. Key strategies:
• Right-sized team structure (6 internal PMs, 30 offshore developers) across 10+ countries— through refined OKRs and standardized productivity expectations.
MONTE BARTLETT PROJECTS
Management Consulting
Creative Services Consultant
6/2019 - 7/2021
Delivered creative operations, program management, and brand strategy consulting across client engagements, including management of 2- to 8-member strategy, design, and production teams. Select clients include: Meta, Mastercard and Signature Health.
LAIRD & GOOD COMPANY
Operations
Director of Operations
4/2018 - 6/2019
Hired to reorganize operations during massive industry changes—customizing Salesforce dashboards to provide real-time sales reporting, rebuilding brand website (including vendor management), leading research team in expanding contacts by 400%, and coaching London-based office head on GDPR roll-out and content management systems. Managed 4 remote employees in Barcelona and Austin. Reported to Founder & Owner.
Macy's
Product Management / Strategy
Director, Process and Workflow
3/2014 - 3/2017
Served as project management liaison in consolidating 400+ marketing employees across Macy's Department Stores and Macys.com—defined 5 core division-wide processes to maximize efficiency and cost effectiveness. Deployed Center of Excellence tactics to drive innovation. Managed 9-member team. Reported in VP of Marketing in final role.
• Developed SharePoint forms and communication plans to control change requests for 30,000+ marketing projects, reducing final sign-off delays by 85%.
• Refined processes, tools and reports to increase merchant, marketing, photo studio and creative team insight supporting the development of 400,000+ digital assets (annually).
• Shortened a sales reporting schedule by 47%, increased accuracy 30%, and saved $1M+ by cancelling a vendor contract and bringing the work in house.
• Installed tools and process to eliminate potential duplicate social media spend (up to $6M monthly). Award: Led team earning "Make Magic" division award for deploying project plann
• Developed SharePoint forms and communication plans to control change requests for 30,000+ marketing projects, reducing final sign-off delays by 85%.
• Refined processes, tools and reports to increase merchant, marketing, photo studio and creative team insight supporting the development of 400,000+ digital assets (annually).
• Shortened a sales reporting schedule by 47%, increased accuracy 30%, and saved $1M+ by cancelling a vendor contract and bringing the work in house.
• Installed tools and process to eliminate potential duplicate social media spend (up to $6M monthly). Award: Led team earning "Make Magic" division award for deploying project plann
MONTE BARTLETT & ASSOCIATES
Management Consulting
Creative Services & Project Management Consultant
8/2008 - 3/2014
Retained by boutique to Fortune 10 companies to cultivate industry best business practices, improve branding and marketing, strengthen strategic planning, and standardize operations. Selected engagements:
Amazon / Quidsi, Inc., Jersey City, NJ, Project Management Consultant
Business Modeling & Resource Planning
Sony Music Entertainment (music company), New York, NY, Program Management Consultant
Project & Change Management ● Overhauled project management practices for 55-person Arcade Creative Group.
Amazon / Quidsi, Inc., Jersey City, NJ, Project Management Consultant
Business Modeling & Resource Planning
Sony Music Entertainment (music company), New York, NY, Program Management Consultant
Project & Change Management ● Overhauled project management practices for 55-person Arcade Creative Group.
Pompei A.D.
Corporate Strategy & Development
Managing Director
9/2006 - 8/2008
Integrated brand, commerce, and culture within retail architecture. Rev: $5M. Employees: 60. Select clients: Anthropologie, Urban Outfitters, Old Navy, Levi's and Discovery Channel.
Served as right hand and advisor to Founder (Ron Pompei) in re-envisioning firm by blending architecture and branding. Managed 60-member staff, averaged 32-project concurrent workload, and co-managed $3M budget. Oversaw daily operations, developed marketing strategy, and revamped HR policies for resource planning and staff engagement. Stabilized employee turnover from 30% churn to 90% retention and saved 14% on labor costs; led 3rd party developers on firm's web and identity redesign—winning a Webby award. Reported to Founder.
Served as right hand and advisor to Founder (Ron Pompei) in re-envisioning firm by blending architecture and branding. Managed 60-member staff, averaged 32-project concurrent workload, and co-managed $3M budget. Oversaw daily operations, developed marketing strategy, and revamped HR policies for resource planning and staff engagement. Stabilized employee turnover from 30% churn to 90% retention and saved 14% on labor costs; led 3rd party developers on firm's web and identity redesign—winning a Webby award. Reported to Founder.