Functional Skills

Project Management
Performance Management
Business Analysis
Communications
Agile Software Development
DevOps
Leadership Development

Software Skills

Microsoft Office
GitHub
Microsoft PowerPoint
Jira
Microsoft Excel
Microsoft Word
Gitlab
Asana
Azure DevOps
BitBucket
Trello

Sector Experience

Business Services
Financial Services
Industrials
Manufacturing
Technology

Experience

Equity Bank, Kinshasa Finance
Scrum Master/Project Manager
10/2022 - 2/2024
• Proactively identified and assessed project risks, developing strategic mitigation plans that minimized potential issues and ensured seamless project delivery.
• Spearheaded meticulous tracking of product backlog, burndown metrics, velocity, and task breakdown, optimizing team performance through data-driven insights and fostering a culture of continuous improvement.
• Cultivated a culture of transparency by meticulously maintaining and refining Scrum Artifacts, facilitating continuous inspection and adaptation of work towards Sprint goals, resulting in enhanced team collaboration and streamlined project progress.
• Guided cross-functional teams in leveraging Scrum practices and values to surpass customer expectations, ensuring the delivery of high-quality products within tight timelines through effective collaboration and adaptive planning.
• Led the organization in the effective adoption of Scrum by coaching teams in self-management and cross functionality, resulting in improve

Pitney Bowes Other
Sr. Project Manager
8/2008 - 1/2017
• Pioneered the adoption of Agile methodologies alongside Waterfall, leveraging a hybrid approach to streamline processes and optimize project efficiency, laying the groundwork for a successful transition to the Scrum Master role.
• Fostered robust relationships with internal customers, resulting in a remarkable 45% repeat business and a steady influx of new projects, showcasing a client-centric approach that aligns seamlessly with Scrum Master responsibilities.
• Tracked project performance metrics meticulously, identifying areas for improvement and implementing corrective actions, demonstrating a commitment to continuous improvement and a metrics-driven mindset crucial for effective Scrum Mastering.
• Collaborated seamlessly with cross-functional teams to ensure alignment with project objectives and timelines, honing the collaborative skills essential for facilitating communication and teamwork as a Scrum Master.
• Monitored project budgets and expenses with precision, optimizing