Functional Skills
Project Management
Change Management / Org Design
Process Design / Re-engineering
Manufacturing Improvements
Benchmarking
Software Skills
Microsoft Office
Certifications
CLSSBBCertified Lean Six Sigma Black Belt
CMCertified Manager
Sector Experience
Business Services
Chemicals
Energy
Industrials
Manufacturing
Languages
English
Hindi
Fortune 500
Experience
Self Employed
Operations
Independent Consultant - Process Improvement
1/2021 - Present
Independent Consultant - Continuous Improvement, Lean Six Sigma and Quality
Baker Hughes (formerly GE)
Operations
North America - Quality / Continuous Improvement Leader
5/2018 - 12/2020
Quality Leader – North America – Services and Offshore
Managed all aspects of quality and process improvements for services and offshore product lines. Lead quality discussions with key accounts - developed, implemented and managed customer quality plans, service quality plans, inspection and test plans, and customer notification processes. Conducted business process analyses for LWI documentation requirements for compliance with customer and regulatory requirements.
Managed all aspects of quality and process improvements for services and offshore product lines. Lead quality discussions with key accounts - developed, implemented and managed customer quality plans, service quality plans, inspection and test plans, and customer notification processes. Conducted business process analyses for LWI documentation requirements for compliance with customer and regulatory requirements.
GE
Operations
North America - Quality / Continuous Improvement Leader
4/2013 - 5/2018
Quality Leader - North America - Offshore
Oversaw all quality and process improvements including CIR, NCA, CAPA, RCA, COPQ reduction, NPS, OTD, QMS, IA, ISO-9001 and Six Sigma. Conducted system-wide quality audits to verify compliance to ISO and API standards. Primary point of contact and lead for all customers, ITO and OTR quality issues or opportunities. Drive performance improvement by managing quality metrics.
Oversaw all quality and process improvements including CIR, NCA, CAPA, RCA, COPQ reduction, NPS, OTD, QMS, IA, ISO-9001 and Six Sigma. Conducted system-wide quality audits to verify compliance to ISO and API standards. Primary point of contact and lead for all customers, ITO and OTR quality issues or opportunities. Drive performance improvement by managing quality metrics.
GE
Engineering
Six Sigma Black-Belt Leader
6/2010 - 4/2013
Responsible for DMAIC driven improvements for the New Product Introduction (NPI) process for the meters engineering group. Lead initiatives to identify causal factors for key sources of variation contributing to long cycle times and multiple iterations during the design phase. Conduct Green-Belt and Yellow-Belt training classes for engineers and lab employees.
• Improved on-time delivery performance for tollgates by 34% over a twelve-month period.
• Improved on-time delivery performance for tollgates by 34% over a twelve-month period.
Albemarle
Operations
Global Leader – Quality and Lean Six Sigma
1/2007 - 2/2009
Responsible for quality and process improvements for 14 manufacturing plants located worldwide.
• Implemented a measurement and improvement system for customer-focused quality performance that resulted in 19.5 percent reduction in quality incidents over a 12-month period.
• Led Kaizen events, reducing changeover time by 53% in MDU, and redesigned order commitment and fulfillment process thereby dramatically improving Asia-Pacific customer satisfaction.
• Implemented a measurement and improvement system for customer-focused quality performance that resulted in 19.5 percent reduction in quality incidents over a 12-month period.
• Led Kaizen events, reducing changeover time by 53% in MDU, and redesigned order commitment and fulfillment process thereby dramatically improving Asia-Pacific customer satisfaction.
Albemarle
Operations
Quality Leader: Shared Services
3/2003 - 1/2007
Responsible for deploying Six Sigma and Business Process improvements within non-manufacturing and ERP groups.
Provided Six Sigma champion training to the leadership team and developed business cases/project charters.
• Conducted Green-Belt training for the professional staff. Mentored trainees on their projects and achieved breakthrough improvements.
Provided Six Sigma champion training to the leadership team and developed business cases/project charters.
• Conducted Green-Belt training for the professional staff. Mentored trainees on their projects and achieved breakthrough improvements.