Experience

Telstra Marketing
Senior Product Manager
6/2015 - 8/2017
My mandate was to drive continual improvement in the $250m+ pa DOT product, ensuring the optimal experience for customers, partners, and internal stakeholders. DOT is Telstra’s “go-to” product with the transition from Public Switched Telephone Network to the National Broadband Network.
National Broadband Network (nbn) Marketing
Senior Manager, Product Development
4/2014 - 6/2015
I joined nbn to transform the Australian lifestyle through enhanced global connectivity. I led a cross functional team that builds, launches and operates innovative product features and enhancements to achieve nbn’s stated aim to bring high-speed broadband services to all Australians.
Vodafone Australia Marketing
Senior Manager, Customer Experience & Product
6/2012 - 1/2014
I was initially tasked with modernising a business mobile broadband (MBB) portfolio that had fallen behind the competition. After an internal restructure, I transitioned into Operations to design the optimal customer experience for new product launches.
Australian Institute of Project Management Marketing
Head of Communications
6/2011 - 4/2012
Reporting to the CEO, I was charged with modernising and refreshing the AIPM brand to stem an exodus of younger members, particularly in Technology and Finance, to PMI, a competing international project management association. In particular, I leveraged online advertising and social media to deliver growth in membership, enhanced member services and greater community engagement.
LexisNexis Pacific Marketing
Head of New Product Development
10/2010 - 6/2011
Reporting to the Marketing Director, I led a product team that developed and launched a new product development (NPD) process across Asia Pacific to more quickly evaluate the technical and commercial feasibility and attractiveness of new product concepts.
UniPhi Start-Up
Market Director
4/2008 - 10/2010
The company’s managing director engaged me to redesign and implement an integrated communications strategy to enhance the company’s brand, image and offerings in the market. I also facilitated workshops on business case development and provided management consulting services to clients.
CCG Investor Relations Marketing
Senior Financial Analyst
6/2004 - 6/2006
Reporting to the firm President, I was hired to ensure a key client remained satisfied to support continued stellar growth. I excelled at counseling NASDAQ- and NYSE-listed companies on how to achieve the highest sustainable value for their share prices with effective investor relations and strategic communications strategies.