Functional Skills
Agile Software Development
DevOps
Data Modeling
Business Development
Business Analysis
Data Migration
Supplier Relationship Management
Integration Management (IMO)
User Experience Design (UX)
Product Development
Software Development
Software Skills
JavaScript
Jenkins
Version control
GitHub
jQuery
Salesforce
MacOS
Salesforce Community Cloud
Salesforce Integration
Salesforce Sales Cloud
Salesforce Service Cloud
Salesforce Apps Cloud
SOAP
REST APIs
Certifications
Salesforce Administrator
Salesforce Platform Developer I
Sector Experience
Business Services
Healthcare
Social & Public Sector
Technology
Transportation & Logistics
Experience
Provisio Partners (contractor)
Information Technology
Salesforce Technical Architect
8/2023 - 3/2024
many Salesforce instances for Provisio Partners' clients.
• Generated comprehensive solutions for Client needs including but not limited to NCCM, PMM, NPC, and Experience Cloud.
• Led and guided the development and testing teams to successfully implement out of the box and custom Salesforce solutions, maintaining project integrity.
• Conducted regular client meetings to validate project alignment with their needs and gather feedback for iterative improvements.
• Led DevOps efforts and guided a team of Solution Architects to follow the new Deployment Protocol.
• Generated comprehensive solutions for Client needs including but not limited to NCCM, PMM, NPC, and Experience Cloud.
• Led and guided the development and testing teams to successfully implement out of the box and custom Salesforce solutions, maintaining project integrity.
• Conducted regular client meetings to validate project alignment with their needs and gather feedback for iterative improvements.
• Led DevOps efforts and guided a team of Solution Architects to follow the new Deployment Protocol.
Streamline AI (contractor)
Information Technology
Sr. Salesforce Developer
2/2023 - 7/2023
integration, collaborating with cross-functional teams, effective teamwork, and delivering customized solutions to meet customer needs.
• Designed and developed Apex Triggers, Controllers and Lightning Components to customize views and implement custom logic.
• Provided code reviews for user stories and bug fixes on a daily basis, ensuring code quality.
• Wrote unit tests to ensure code quality.
• Developed features on top of Streamline AI's existing code base, fixed bugs.
• Created and maintained feature documentation.
• Worked with Product, Design, and business stakeholders to gather requirements and deliver features that meet customer needs.
• Worked on issues to help support customer satisfaction.
• Designed and developed Apex Triggers, Controllers and Lightning Components to customize views and implement custom logic.
• Provided code reviews for user stories and bug fixes on a daily basis, ensuring code quality.
• Wrote unit tests to ensure code quality.
• Developed features on top of Streamline AI's existing code base, fixed bugs.
• Created and maintained feature documentation.
• Worked with Product, Design, and business stakeholders to gather requirements and deliver features that meet customer needs.
• Worked on issues to help support customer satisfaction.
Validity Inc.
Information Technology
Salesforce Software Engineer, responsible
3/2021 - 1/2023
brought in $100 million in revenue and is used by tens of thousands of users. Work on products such as GridBuddy, GridBuddy Connect, DupeBlocker, ValidityVerify.
• Developed Validity's products, using Apex, Visualforce, Lightning Web Components HTML, CSS, JavaScript, and jQuery.
• Refactored Validity Verify's API Callouts and rewrote the Lightning Page to integrate with the new verification protocol.
• Coached junior developers and QAEs on the Salesforce platform and Validity's products.
• Streamlined DupeBlocker's API Callouts, optimizing data processing.
• Led the Release Process for GridBuddy, and DupeBlocker, including managed packages creation, and publication on the AppExchange.
• Led security review processes for GridBuddy Connect, addressing Sharing and Stored XSS violations, and enforcing CRUD/FLS permissions to safeguard data integrity.
• Developed Validity's products, using Apex, Visualforce, Lightning Web Components HTML, CSS, JavaScript, and jQuery.
• Refactored Validity Verify's API Callouts and rewrote the Lightning Page to integrate with the new verification protocol.
• Coached junior developers and QAEs on the Salesforce platform and Validity's products.
• Streamlined DupeBlocker's API Callouts, optimizing data processing.
• Led the Release Process for GridBuddy, and DupeBlocker, including managed packages creation, and publication on the AppExchange.
• Led security review processes for GridBuddy Connect, addressing Sharing and Stored XSS violations, and enforcing CRUD/FLS permissions to safeguard data integrity.
Golden State Technology Institute
Information Technology
Salesforce Developer
7/2020 - 3/2021
lead the Sales Cloud refresh, enhancing automation for improved business outcomes.
• Led the development of Apex Controllers, Triggers, and Lightning pages, streamlining critical business processes and minimizing manual data entry.
• Collaborated closely with stakeholders to gather requirements, provide technical guidance, and deliver solutions that aligned with business requirements.
• Led the design and implementation of cross-departmental automation processes to seamlessly manage student onboarding, resulting in enhanced efficiency and improved user experience.
• Developed custom buttons for objects, empowering users to access pages with pre populated fields.
• Mentored and guided junior developers, fostering a culture of continuous learning.
• Led the development of Apex Controllers, Triggers, and Lightning pages, streamlining critical business processes and minimizing manual data entry.
• Collaborated closely with stakeholders to gather requirements, provide technical guidance, and deliver solutions that aligned with business requirements.
• Led the design and implementation of cross-departmental automation processes to seamlessly manage student onboarding, resulting in enhanced efficiency and improved user experience.
• Developed custom buttons for objects, empowering users to access pages with pre populated fields.
• Mentored and guided junior developers, fostering a culture of continuous learning.
Pocket Estimate (contractor)
Information Technology
Salesforce Developer
1/2019 - 7/2020
developing tailored solutions to empower them in achieving their objectives, enhancing overall team performance, and delivering an exceptional user experience.
• Designed and implemented custom applications using Apex Classes and triggers, Lightning Web Components, and Visualforce pages.
• Resolved bugs, implementing fixes to maintain system stability and reliability.
• Designed and created Salesforce Data Model, Profiles, Roles, Permission Sets, Sharing Rules based on acceptance criteria
• Executed a wide variety of configuration tasks, including, but not limited to: Flows, Validation Rules, Formulas, Quick Actions, Lightning Apps, Layouts/Lightning Pages, Managed Packages, Custom Settings, Objects and Fields, etc.
• Integrated Salesforce with external systems using REST and SOAP APIs, enabling seamless data exchange and process automation.
• Designed and implemented custom applications using Apex Classes and triggers, Lightning Web Components, and Visualforce pages.
• Resolved bugs, implementing fixes to maintain system stability and reliability.
• Designed and created Salesforce Data Model, Profiles, Roles, Permission Sets, Sharing Rules based on acceptance criteria
• Executed a wide variety of configuration tasks, including, but not limited to: Flows, Validation Rules, Formulas, Quick Actions, Lightning Apps, Layouts/Lightning Pages, Managed Packages, Custom Settings, Objects and Fields, etc.
• Integrated Salesforce with external systems using REST and SOAP APIs, enabling seamless data exchange and process automation.
OaziSH IT INC.
Information Technology
Salesforce Developer and Admin
5/2017 - 11/2018
user experience through the development and implementation of customized Salesforce solutions.
• Developed custom Visualforce pages, Lightning components, and complex Apex classes and triggers.
• Designed, documenting and implementing new features in Salesforce Service Cloud.
• Managed system changes and deployments using Change Sets and version control tools like Git.
• Designed and implemented data migration strategies using Data Loader and Data Import Wizard for smooth transition and accurate data transfer.
• Generated reporting in Salesforce for, support and business development teams for the management to analyze the team performance.
• Provided technical support and solutions for the agents of the company.
• Developed custom Visualforce pages, Lightning components, and complex Apex classes and triggers.
• Designed, documenting and implementing new features in Salesforce Service Cloud.
• Managed system changes and deployments using Change Sets and version control tools like Git.
• Designed and implemented data migration strategies using Data Loader and Data Import Wizard for smooth transition and accurate data transfer.
• Generated reporting in Salesforce for, support and business development teams for the management to analyze the team performance.
• Provided technical support and solutions for the agents of the company.
National Ambulance Service
Information Technology
Salesforce Admin and Business Analyst
3/2015 - 4/2017
solutions that met the unique requirements of each team.
• Led collaboration among cross-functional teams to align operational processes, identifying opportunities for automation and streamlining workflows.
• Utilized Salesforce technologies (Process Builder, Workflow Rules, Apex Triggers) to design and implement automated processes, ensuring data consistency and reducing manual effort.
• Managed configuration and deployment of system changes through Change Sets.
• Executed advanced administrative functions, including user management, security management, and customization, ensuring data integrity.
• Led collaboration among cross-functional teams to align operational processes, identifying opportunities for automation and streamlining workflows.
• Utilized Salesforce technologies (Process Builder, Workflow Rules, Apex Triggers) to design and implement automated processes, ensuring data consistency and reducing manual effort.
• Managed configuration and deployment of system changes through Change Sets.
• Executed advanced administrative functions, including user management, security management, and customization, ensuring data integrity.