Functional Skills
Project Management
Business Planning
Customer Experience
Process Design / Re-engineering
Operational Efficiency
Software Skills
Microsoft Office
Salesforce
Adobe Photoshop
Amazon Marketplace
Data visualization
Certifications
EMT-BEmergency Medical Technician - Basic (End December 31, 2011)
Sector Experience
Business Services
Healthcare
Technology
Top Consulting Firms
Experience
DiStefano, LLC
Management Consulting
Independent Consultant
8/2020 - Present
Trained as a management consultant and having served in many operational roles, I am well versed in creating new programs from scratch, getting existing projects back on track and streamlining operations. Sample projects include:
-- Launching a complex project/program/service
-- Building or optimizing operational frameworks
-- Launching a new technology in the healthcare space
-- Devising strategies for increasing provider engagement
-- Launching a complex project/program/service
-- Building or optimizing operational frameworks
-- Launching a new technology in the healthcare space
-- Devising strategies for increasing provider engagement
The MAVEN Project
Start-Up
Chief Operating Officer
9/2017 - 8/2020
Essentially served as COO, CTO, CAO and CSO of a telehealth startup. Built the day-to-day operations of an early startup organization from scratch. Managed super-star team ongoing and ensured systems were in place to optimize efficiencies of all work processes. Owned establishing, maintaining and optimizing, current and anticipated future relationships with clinic and other health care partnerships. Grew clinic base ten fold.
Your Project Office
Management Consulting
Independent Consultant
4/2014 - 3/2017
Led wide range of projects with a focus on introducing project management as a business competency and enabling organizations to improve decision-making, instill accountability, and enhance communications with a primary focus on healthcare project management.
Involved in a large number of business development activities.
Involved in a large number of business development activities.
Navigant Consulting
Management Consulting
Director
7/2007 - 6/2012
ACO Readiness – Worked with numerous hospitals and health systems to prepare for health reform.
o Developed strategies for ACO readiness and improved positioning in a changing market
o Assessed current state of readiness and worked with organizations to prioritize areas of focus
Physician-Hospital Alignment – Partnered with hospitals and health systems to optimize relationships and associated structures between physicians and leadership.
o Developed strategies for ACO readiness and improved positioning in a changing market
o Assessed current state of readiness and worked with organizations to prioritize areas of focus
Physician-Hospital Alignment – Partnered with hospitals and health systems to optimize relationships and associated structures between physicians and leadership.
The Advisory Board Company
Management Consulting
Associate Director
9/2005 - 6/2007
Led hospital partnerships to install best practices aimed at reducing costs, improving revenue and enhancing clinical quality. Included on-site presentation of research findings, developing new products and programs, and helping partner institutions apply new programs based on best practice research.
Specialized in performance benchmarking and best practice implementation.
Specialized in performance benchmarking and best practice implementation.
Brigham and Women's Hospital
Operations
Associate Admininstrator
5/2001 - 8/2005
Reporting to Chairman of Medicine, completed high-profile projects in various areas that improved the overall operations, efficiency and fiscal condition of the Department.
Directed the operations of the Department’s educational programs. Managed all education budgets exceeding $10 million.
Oversaw the appointment and credentialing process for the largest Department of Medicine (over 2,700 appointments) in the country and provided direct supervision of the credentialing staff.
Directed the operations of the Department’s educational programs. Managed all education budgets exceeding $10 million.
Oversaw the appointment and credentialing process for the largest Department of Medicine (over 2,700 appointments) in the country and provided direct supervision of the credentialing staff.