Oversee efficacy projects under Symantec Endpoint Division
Enable customer success via customized action driven Efficacy Reports

• Strengthened a multi-million-dollar revenue stream by collaborating with teams across product, sales and engineering to pioneer secured yet flexible software design catered towards client workflows
• Drove modernization of efficacy applications using Google Cloud Services resulting in 20% higher customer satisfaction from improved SLA
• Reduced cost by ~$260K/year by collaborating with functional teams to advance software techniques on cloud

• Articulated the need for strong partnerships, referrals and sustainable product offerings to achieve NPV of ~$3.8M.
• Assessed viability of US market entry for a Lithuanian OEM that specializes in plastic bottle manufacturing by conducting primary/secondary research and developing go-to-market strategy.
• Regulated the health of the consulting project to meet client, university curriculum and project expectations.

• Pro bono case: Designed a marketing strategy to attract corporations to partner, sponsor or contribute their community service time towards local communities to solve local problems on a guided medium-term project.
• Secured $5K grant to launch product in LA by writing grant proposal and pitching @Impact, a social impact center at UCLA.

• Won back AV-Comparative test award by eliminating 92% of false positives using machine learning and data-drive solution
• Increased product performance by 3% across the technology stack by reducing data latency with turn-key solutions for customer complaints/suggestions
• Remodeled product design to use micro-batches in cloud services to significantly improve overall performance - 2% efficacy gain, 85% latency reduction and 87% reduction in turnaround time