Drive product marketing strategy and vision for CloudBees platform and verticals in close partnership with Product. Drive competitive intelligence, business value consulting. Wrote full product requirements for newest platform, designed GTM operational plan and strategy. President's Club 2022 Presenter: All Day DevOps 2021, Agile + DevOps East 2021, DevOps World 2021, InnoTech Austin 2022, CDCon 2022, VSM SKILUp Hour, Tapia Celebration of Diversity in Computing

Own and drive Competitive Intelligence, business value consulting (customer facing), as well as Insights and Analytics related to those areas. Formed a monthly, companywide competitive intelligence forum to foster a competitive intelligence culture. Partner with Analyst Relations. Moderator for monthly webcasts: Software Delivery Leadership Forum and Software Delivery Professional Series. Presenter: Value Stream Management SKILUp Days, TechStrong Con: "Democratizing XOps: Time to Melt the Snowflakes into DevOps", All Day DevOps

• Direct responsibility for two teams: IoT Cloud Platform and Platform. Own ideation, planning, and roadmaps. Lead backlog refinement, quarterly product insights readout for teams. Expanding single program platform to encompass enterprise IoT, Cloud, and Data Platform for the organization. Implemented feature management/feature flags (LaunchDarkly)
• Product Operations responsibilities. Designed and implemented program processes for Incident Management, Support Operations, FinOps/Cloud Cost Optimization, PII Management for CCPA and GDPR, Data Strategy/Orchestration
• Modeling agile product management practices to the Product Development team, leading practical presentations on agile principles, acting as consultant to PMO leadership.

• Program Lead for Agile Transformation of Technology and Data Solutions as well as Trusted Adviser to the TDS leadership management team. Guide TDS management in transformation patterns related to strategy, agile mindset, culture and other critical areas linked to transformation success. Consultant (20% time) to DCRI Transformation team to execute DCRI company-wide transformation strategy
• Lead coaching activities across functional groups, develop and deliver Agile workshops and training sessions. Mentor change agents to create Agile Champions and create sustainable Agile capabilities. Foster maturity in Agile Practice.

• Designed and implemented the 12 - 18 month R&D Operational Plan to execute Strategic Plan and Goals by defining and monitoring performance measures, KPIs and Metrics through quarterly reports, yearly lookback reports.
• Scheduled and coordinated regional interlock planning meetings for NA, LA, EMEA, APAC, NA Commercial, NA Public Sector, Telecom and Services in coordination with Marketing, Sales, Operations, Engineering, IT,
Facilities, and Finance.
• Trusted Advisor to technology partner programs for software, hardware, services and cloud service providers that develop products for commercial sale: Red Hat Connect for Technology Partners and Red Hat Connect for Business Partners.
• Panel Moderator: Grace Hopper Celebration; Panel Moderator: ACM Richard Tapia Celebration of Diversity in Computing; Panel Moderator: Red Hat Intern Program for Diversity + Inclusion.

(Remote Hybrid) - DEC 2014 - OCT 2015
• IT Product Manager / Product Owner for Cloud products, Infrastructure as a Service (IaaS) and Platform as a Service (PaaS), (OpenStack, OpenShift, RHEL, RHEV, Cloudforms, Gluster, Ceph) as well as third-party products (AWS, GCP, GKE) for internal implementation and support. Puppet, Chef, Nagios, Splunk, Chaos Monkey.
• Acted as Customer One for Red Hat products prior to external deployment working closely with R&D teams to incorporate feedback into future product releases.
• Managed 8 direct reports in the US (5) and Europe (3).

• Lead the Program Management Center of Excellence to complete Agile Transformation and support IT project and program execution with methodology, standards and tools to enable clear and consistent delivery of business value.
• Implemented Agile Portfolio Management to more accurately link strategy to execution and capitalize on CI/CD and DevOps automation workstreams.
• Established Red Hat PMO CoP to share best practices and open communication channels with business PMO groups.
• Managed 2 direct reports.

• Managed and coordinated effective project and program management services across Red Hat IT. Provide day-to-day supervision and direction to a staff of 10 Project Managers (4 Senior), 3 Project Coordinators and 4 Team Leads.
• Oversaw project management standards as well as influencing compliance to standards by the embedded department project teams.
• Planning for and overseeing the integration of consistent project management methodologies and terminology throughout IT and provided support to all IT project and program managers.
• Established: Agile Community of Practice, Project Delivery Center of Excellence, Corporate Merger & Acquisition Playbook. In November 2013 established the IT Project Management and Business Analysis CoP to serve as a centralized hub of learning, best practice and role definition.

• PMO Team Lead (4 staff) for Global Regional Infrastructure including portfolio management across multiple IT Towers.
• Responsible for leading M&A IT Integration (Gluster, FuseSource, Polymita).
• Trained multiple IT groups in Project and Portfolio Management. Within six weeks of employment, selected to lead on site project management and portfolio management training for extended teams in Singapore and Brno, Czechia.

• Daily monitoring, technical supervision and analysis of operations and infrastructure events and incident management. Worked closely with engineering and project teams (California, North Carolina, India, China) on infrastructure business case, design, deployment and maintenance.
• Lead communication and engagement between the 90+ member support organization and multiple
project teams. Proactive support to Team Leads to speed resolution of product-related issues. Isolated field challenges and consolidated feedback. Ensured product support readiness and managed product rollout, upgrades and patch planning.
• Developed support readiness plans, drove UAT/Beta test planning, execution and reporting, quarterly metrics and analysis.
• Point-of-contact and advisor for 12 customer-facing products based on historical knowledge of successes and challenges. Technical and business consultant to product management, project team, engineering team. Develop and coordinate product support training