Functional Skills

Communications
Marketing Analytics
Systems Integration
Forecasting / Projections
Project Management
Customer Segmentation
Software Asset Management
Change Management / Org Design

Software Skills

Asana
Salesforce
Microsoft Office
Jira
SurveyMonkey
Canva
Trello
Mailchimp

Certifications

PCCPProsci Certified Change Practitioner

Sector Experience

Business Services
Social & Public Sector
Technology

Experience

Technical Safety BC Corporate Strategy & Development
Engagement Lead & Change Management
4/2020 - Present
• Develop strategic communicational initiatives to deliver key messages & engage employees in a timely & meaningful manner.
• Create & execute a cross departmental dynamic change management strategy in collaboration with the project team.
• Conduct assessments to understand the change impacts & team readiness to adopt change.
• Create project branding & communications collateral for Stakeholder use.
• Develop & deploy a metric survey bi-annually for KPI tracking.
• Partner with Training to ensure training is delivered to employees & clients.
• Manage an employee advisory committee & client advisory committee to ensure feedback loop is established & both needs are being tracked & considered when making key project decisions.The employee advisory group responsibilities I oversee include communications, system testing involvement, training & post go-live support.
• Support the Program Manager in the preparation of materials for Exec Steering committee meetings, Board of Directors m

Technical Safety BC Media & Communications
Stakeholder Engagement
5/2018 - 4/2020
• Responsible for restructuring Corporate Advisory Committees to reduce reputational risk by engaging Stakeholdersearlier in projects that would affect them.
• Assisted with the Amusement Devices Program Redesign consultation. Proactively sought out opportunities & events to communicate initial changes & gather public & industry feedback.
• Represented Technical Safety BC at conferences, site visits, trade shows& events.
• Conducted research through focus groups, one on one interviews & industry call outs through Stakeholder relations.
• Developed strategic communication & brand awareness partnerships.
• End-to-end event management.
• Team coordination: Built out team calendar (Key project dates, milestones, events, vacations etc.), maintained quarterly department progress reports, managed & reported on department budget of $4+ M/ annum.
• Developed a budget forecast tool which was adopted by the Organization.
• Software used: Canva, Ultipro, Trello, SurveyMonkey, Survey Gizmo,

Espro Inc. Marketing
Marketing Coordinator
9/2017 - 3/2018
different target markets.
• End-to-end Kickstarter campaign management that generated $58,000 CAD crowdfunded revenue, exceeding $20,000 goal.
• Assisted with forecasting & allocating $100,000 marketing budget by researching strategic networking opportunities, planning marketing campaigns & researching beneficial collaborative partners.
• End-to-end tradeshow & festival management.
• Built a network of potential clients through product engagement from tradeshows.
• Built partnerships with product affiliates to collaborate with at events/ Trade Shows.
• Created marketing collateral.
• Maintained company website with timely product information.
• Managed customer experience & triage queries to appropriate team.
• Software used: Mailchimp, Canva, Hootsuite, Salesforce, Kickstarter, Microsoft Office, Squarespace