Functional Skills

Project Management
Strategic Planning
Business Analysis
Change Management / Org Design
Cost Reduction
Blockchain
Program Management
Workshop Facilitation
Business Operations
Product Launch

Sector Experience

Business Services
Financial Services
Bulge Bracket Investment Banks
Top Consulting Firms

Experience

HSBC Product Management / Strategy
Contractor
11/2021 - Present
• Global delivery lead in HSBC Digital Assets team. Launching a first-of-its-kind offering in Hong Kong allowing customers to invest in physical gold via digital tokens issued on a distributed ledger. Lead project team from inception to prototyping and product launch; remit included obtaining necessary regulatory authorisations
• Project lead on initiative to unleash greater organisational agility and reduce cost through COO function redesign. Responsible for European markets with target model, execution and resource redeployment
• Project manager on HSBC Banking-as-a-Service partnership with Oracle which saw Oracle customers access HSBC business banking solutions. Responsible for successful delivery of channel enablement strategy

MyTomorrow Start-Up
Co-Founder
3/2020 - 9/2021
• During the pandemic, co-founded a start-up that aims to address the challenge of women as an underserved market where it comes to financial planning through creation of an intuitive digital platform. Following incubator participation to hone product-market fit, the business is now on hold

Banking Standards Board Management Consulting
Contractor
6/2019 - 8/2019
• Ran focus groups to assess the impact of digital transformation on decision making and culture across major UK banks; collated findings into summary report for the BSB

Kyen Resources UK Start-Up
Interim COO
1/2018 - 7/2018
• Interim COO at B2B commodity trading business. Hired operations, finance, and compliance teams; responsible for KYC processes and vendor selection of workflow tools; implemented KPI's for the business

Barclays Capital Operations
Equities / Global Operations
1/2011 - 12/2017
• Supported strategic planning for Operations, with focus on cost efficiency, location strategy and the restructuring of Operations into 'core' and 'non-core' businesses in line with Barclays' Transform strategy
• Managed and tracked delivery of £80m reduction in global run rate, representing 33% of annual cost base
• Controlled £25m equities operations cost line and successfully met targets on discretionary expenditure
• Supported operating model design with a focus on spans & layers analysis to eliminate duplicative activities
• Designed targeted regional 'Learning Weeks', resulting in 25% lower attrition among top performers
• Managed migration of 50 roles from global offices to Chennai to achieve target location footprint
• Delivered a refreshed and more accurate cost allocation model to calculate services consumed by each trading desk, enabling fully loaded costs to be used in assessing profitability

Swiss Re Management Consulting
Consultant
3/2009 - 9/2010
• Internal consultant on project to bring greater transparency to Swiss Re's financial and risk position
• Worked with Group ExCo to develop a set of steering values to assess the impact of business decisions and insurance events on capital, liquidity, risk and accounting statements
• Led a multinational project team developing an innovative online portal to display steering information, ensuring project governance, developing content and preparing briefings to the CEO

UBS Other
Contractor
6/2007 - 12/2007
• Project manager at UBS managing the integration of ABN Amro's Exchange Traded Derivatives business in Japan into ac architecture, leading to cost savings of USD 50K / day and significant efficiency gains

Lehman Brothers Management Consulting
Business Manager
10/2006 - 5/2007
• Assessed acquisition opportunities for 500,000 sq. ft. of space, looking at landlords' business models, strategic positioning and real estate market prospects, and presented results to senior stakeholders
• In charge of creating and maintaining market driven models to value Asian real estate portfolio, carrying out impact analysis to model alternative headcount and location growth scenarios

Accenture Management Consulting
Consultant
11/2001 - 10/2006
• Supported contractual negotiations on deal to set up a Wholly Foreign Owned Enterprise in China for a global insurer
• Created change management strategy for Asian retail bank, including impact assessment and training for c. 2,000 staff
• Modelled retail bank IT investment portfolio so that projects were re-prioritised and portfolio return increased by 8%
• Identified £12m of savings from tech cost base through rationalisation of contractors, procurement contracts and system decommissioning
• PMO for consolidation of corporate functions of a UK retailer from multiple sites into a shared service centre
• Trained 40 new hires as part of Accenture's Core Analyst Program; 3 week curriculum covering project management, system integration and career management