Functional Skills
Agile Software Development
Business Analytics
Change Management / Org Design
Cost Reduction
Data Visualization / Reports
Operational Efficiency
PMO Transformation
Project Management
Strategic Sourcing
Supply Chain Management
Operational Transformation
Process Improvements
Software Skills
Artificial Intelligence
Data visualization
GoDaddy
Google Analytics
Google Docs
Google Sheets
Mailchimp
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Project
Microsoft Visio
OpenAI
Salesforce
Smartsheet
Certifications
PMPProject Management Professional
Six Sigma Black Belt
Sector Experience
Healthcare
Life Sciences & Pharma
Real Estate
Social & Public Sector
Technology
Languages
Spanish
Hindi
Notable Clients
Amgen
Cognizant
Cushman & Wakefield
Johnson & Johnson
Pfizer
Fortune 500
Top Consulting Firms
Experience
Independent Consultant
Management Consulting
Principal - Healthcare & Pharma / Life Sciences Transformation
8/2008 - Present
J&J - Pharma Manufacturing / Supply Chain (Cell / Gene Therapy) - Transformed launch strategy for a groundbreaking cell therapy, oncology drug. As PMO lead, orchestrated global team collaboration, cut down cycle time by 20%.
Pfizer - Regulatory & Safety - Spearheaded the process overhaul for new regulatory & safety software launch, streamlining issue management and resolution for global stakeholders. Led bi-weekly workshops to prioritize issues, develop mitigation strategies, and implement RACI framework, boosting process transparency and accountability.
Amgen - R&D (Orphan & Rare Disease) - Spearheaded implementation of Agile/Scrum, boosting Fast Track R&D output by 15% for development of rare disease therapies.
Servier Pharmaceuticals - Medical Affairs - Provided guidance and coaching to the Medical Affairs team in developing the company’s first Quarterly Medical Review, ensuring the incorporation of essential content and alignment with organizational leaders' feedback.
Pfizer - Regulatory & Safety - Spearheaded the process overhaul for new regulatory & safety software launch, streamlining issue management and resolution for global stakeholders. Led bi-weekly workshops to prioritize issues, develop mitigation strategies, and implement RACI framework, boosting process transparency and accountability.
Amgen - R&D (Orphan & Rare Disease) - Spearheaded implementation of Agile/Scrum, boosting Fast Track R&D output by 15% for development of rare disease therapies.
Servier Pharmaceuticals - Medical Affairs - Provided guidance and coaching to the Medical Affairs team in developing the company’s first Quarterly Medical Review, ensuring the incorporation of essential content and alignment with organizational leaders' feedback.
Independent Consultant
Management Consulting
Strategy & Operations Consulting
8/2008 - Present
Large Medical Group - Financial & Operational Transformation Assessment & Strategic Planning - Led comprehensive assessment for large NJ Medical Group, uncovering $85M+ in potential bottom-line improvement through in-depth analysis, key stakeholder interviews, and operational/clinical observation. Identified targeted revenue enhancement opportunities, within areas of provider productivity & billing (related to MDs and APNs), capacity optimization, non-labor cost optimization and facilities consolidation.
Community Hospital - Financial Transformation Assessment & Strategic Planning - Led comprehensive assessment for rural WA community hospital, uncovering $50M+ in potential bottom-line improvement through in-depth analysis, key stakeholder interviews, and operational/clinical observation. Identified targeted cost reduction and revenue enhancement opportunities, within areas of labor and supply cost, and revenue cycle, service line expansion and strategic growth, respectively.
Community Hospital - Financial Transformation Assessment & Strategic Planning - Led comprehensive assessment for rural WA community hospital, uncovering $50M+ in potential bottom-line improvement through in-depth analysis, key stakeholder interviews, and operational/clinical observation. Identified targeted cost reduction and revenue enhancement opportunities, within areas of labor and supply cost, and revenue cycle, service line expansion and strategic growth, respectively.
Fruit Street Health
Operations
Interim Chief Operating Officer
3/2021 - 3/2023
• Scaled telehealth delivery of CDC-approved Diabetes Prevention Program to 45,000+ participants, leading a 150+ person team of Registered Dietitians / Health Coaches, fostering operational efficiency for exponential growth.
• Orchestrated company-wide OKR implementation, empowering senior leadership through strategic workshops and designing robust frameworks, driving revenue-based milestones and improved clinical outcomes.
• Growth & Fundraising - Spearheaded B2B pipeline development and secured $2M+ in capital, expanding employer and health plan partnerships to fuel sustainable growth for the digital health platform.
• Orchestrated company-wide OKR implementation, empowering senior leadership through strategic workshops and designing robust frameworks, driving revenue-based milestones and improved clinical outcomes.
• Growth & Fundraising - Spearheaded B2B pipeline development and secured $2M+ in capital, expanding employer and health plan partnerships to fuel sustainable growth for the digital health platform.
Cushman & Wakefield
Management Consulting
Consultant - Supply Chain Transformation
5/2019 - 5/2021
ALLELE ADVISORS 2019 - 2021
Director – Transformation (Commercial Real Estate)
Cushman & Wakefield (IL) - Commercial Real Estate Facilities Management Firm – Facilities Management (Uniforms, Security, Janitorial)- Launched rebate program and preferred vendor program for global commercial facilities management firm to achieve over $8M of annual rebates and managed and optimized spend in categories including Uniforms, Security, Janitorial, etc)
Director – Transformation (Commercial Real Estate)
Cushman & Wakefield (IL) - Commercial Real Estate Facilities Management Firm – Facilities Management (Uniforms, Security, Janitorial)- Launched rebate program and preferred vendor program for global commercial facilities management firm to achieve over $8M of annual rebates and managed and optimized spend in categories including Uniforms, Security, Janitorial, etc)
Stretch Relief
Start-Up
Founder, CEO
10/2018 - 3/2020
Stretch Therapy retail locations throughout NYC to provide 1-on-1 stretch therapy and group stretch classes to athletes, seniors, 9 to 5’ers and post-operative recovery patients to improve flexibility, mobility, performance and recovery.
Founder & CEO
• Founded and scaled Stretch Relief from 1 to 5 locations in NYC within 18 months, delivering personalized stretch therapy services and achieving rapid market penetration.
• Managed all facets of the business including strategic planning, operations, team management, sales, marketing, and partnership development, driving significant revenue growth and operational efficiency.
• Leveraged technology and top-tier talent to provide innovative differentiation such as customized treatments, setting new industry standards and ensuring superior client outcomes and satisfaction.
Founder & CEO
• Founded and scaled Stretch Relief from 1 to 5 locations in NYC within 18 months, delivering personalized stretch therapy services and achieving rapid market penetration.
• Managed all facets of the business including strategic planning, operations, team management, sales, marketing, and partnership development, driving significant revenue growth and operational efficiency.
• Leveraged technology and top-tier talent to provide innovative differentiation such as customized treatments, setting new industry standards and ensuring superior client outcomes and satisfaction.
Cognizant
Management Consulting
Mgmt Consultant - Director, Transformation
5/2017 - 5/2019
AARETE CONSULTING 2017-2019
Director – Transformation (Digital, Tech, IT)
Cognizant Technology (NY) - Digital Technology Consulting / BPO – Category management and optimization for the following categories: Cloud Services (Oracle, Optum), Medical Claims Software
LivePerson (NY) - E-Commerce Technology Firm – Category management and optimization for the following categories: Data Centers, Cloud Services (AWS), Print Services, AP Outsourcing
Director – Transformation (Digital, Tech, IT)
Cognizant Technology (NY) - Digital Technology Consulting / BPO – Category management and optimization for the following categories: Cloud Services (Oracle, Optum), Medical Claims Software
LivePerson (NY) - E-Commerce Technology Firm – Category management and optimization for the following categories: Data Centers, Cloud Services (AWS), Print Services, AP Outsourcing
Accenture
Management Consulting
Senior Manager - Strategy & Operations, Healthcare Transformation
5/2013 - 5/2017
Senior Engagement Manager – Strategy & Operations, Health System Transformation, Project Management
Clients – UC San Diego Health System, UC Irvine Medical Center, Children’s Hospital Los Angeles
Interim Leadership - AVP Supply Chain (12 months)
Interim Leadership - Head of Clinical Operations, Cancer Center (18 months)
Operational Excellence - Spearheaded three clinical work streams (Cardiology, Oncology, Perioperative Services) to deliver $6M+ savings in medical device costs and labor costs (staffing model optimization and overtime reduction) and delivered $13M+ in revenue enhancement by creating additional capacity in Operating Room, Cardiac Cath / EP Lab and Oncology Infusion Center through operational efficiency improvements.
Revenue Cycle Optimization
Strategic Growth
Patient Access – Ambulatory Clinics
Clients – UC San Diego Health System, UC Irvine Medical Center, Children’s Hospital Los Angeles
Interim Leadership - AVP Supply Chain (12 months)
Interim Leadership - Head of Clinical Operations, Cancer Center (18 months)
Operational Excellence - Spearheaded three clinical work streams (Cardiology, Oncology, Perioperative Services) to deliver $6M+ savings in medical device costs and labor costs (staffing model optimization and overtime reduction) and delivered $13M+ in revenue enhancement by creating additional capacity in Operating Room, Cardiac Cath / EP Lab and Oncology Infusion Center through operational efficiency improvements.
Revenue Cycle Optimization
Strategic Growth
Patient Access – Ambulatory Clinics
Clover Health
Operations
VP Clinical Operations
10/2015 - 8/2016
• Spearheaded a care model transformation optimizing member interactions by 25%, leading to 10% better clinical outcomes and 15% cost reduction.
• Collaborated with CMO to implement best-practice protocols for preventive medicine, population health management, chronic condition management and post-discharge care, achieving a 50% readmission reduction and 95% member satisfaction in the Clover annual wellness / home visit program.
• Built and led a high-performing clinical team, boosting staff utilization by 35% through innovative scheduling and program launch.
• Collaborated with CMO to implement best-practice protocols for preventive medicine, population health management, chronic condition management and post-discharge care, achieving a 50% readmission reduction and 95% member satisfaction in the Clover annual wellness / home visit program.
• Built and led a high-performing clinical team, boosting staff utilization by 35% through innovative scheduling and program launch.
The Optime Group
Management Consulting
Mgmt Consultant - Supply Chain Transformation
5/2008 - 5/2013
Clients – Boston Children’s Hospital, Piedmont Health System (GA), Franciscan Missionaries of Our Lady Hospital
Achieved $20+ million of annual recurring savings in medical device spend through effective strategic sourcing in Cardiac Cath Labs (Interventional Cardiology/EP), Operating Rooms (Hip, Knee, Spine Implants), Med/Surg Supplies
Renegotiated 60+ contracts with key medical device suppliers including but not limited to: Boston Scientific, St. Jude, Medtronic, Johnson & Johnson, Abbott, Depuy Synthes, Zimmer Biomet, Stryker, and Smith and Nephew
Successfully implemented change management techniques to standardize medical device selection and spend through data-driven physician and surgeon collaboration and leading multi-disciplinary value analysis teams.
Supply Chain Strategic Planning
Supply Chain Analytics
Value Analysis
Inventory, Logistics, Distribution
Interim Leadership - VP of Supply Chain (8 months)
Achieved $20+ million of annual recurring savings in medical device spend through effective strategic sourcing in Cardiac Cath Labs (Interventional Cardiology/EP), Operating Rooms (Hip, Knee, Spine Implants), Med/Surg Supplies
Renegotiated 60+ contracts with key medical device suppliers including but not limited to: Boston Scientific, St. Jude, Medtronic, Johnson & Johnson, Abbott, Depuy Synthes, Zimmer Biomet, Stryker, and Smith and Nephew
Successfully implemented change management techniques to standardize medical device selection and spend through data-driven physician and surgeon collaboration and leading multi-disciplinary value analysis teams.
Supply Chain Strategic Planning
Supply Chain Analytics
Value Analysis
Inventory, Logistics, Distribution
Interim Leadership - VP of Supply Chain (8 months)
New York Presbyterian Health System
Operations
Manager - Strategic Sourcing
5/2007 - 5/2008
• Strategically sourced and negotiated pricing for 600+ medical devices and supplies within Interventional Cardiology, Electrophysiology and Gastroenterology, with an annual spend of $45MM and achieved cost savings of over $6MM.
• Negotiated over 25 new contracts directly with medical device manufacturers, including Boston Scientific, St. Jude, Medtronic and Johnson & Johnson for Interventional Cardiology, EP and GI devices, implants, and supplies.
• Developed and managed relationships with Department Administrators, Physicians / Surgeons, and Nursing staff to understand clinical needs and communicate financial implications of making cost-effective decisions for implants.
• Initiated and lead Value Analysis Teams consisting of Physicians/Surgeons, Nurses, Department Administrators, for several product categories to facilitate successful entry of the latest clinical products at favorable prices.
• Negotiated over 25 new contracts directly with medical device manufacturers, including Boston Scientific, St. Jude, Medtronic and Johnson & Johnson for Interventional Cardiology, EP and GI devices, implants, and supplies.
• Developed and managed relationships with Department Administrators, Physicians / Surgeons, and Nursing staff to understand clinical needs and communicate financial implications of making cost-effective decisions for implants.
• Initiated and lead Value Analysis Teams consisting of Physicians/Surgeons, Nurses, Department Administrators, for several product categories to facilitate successful entry of the latest clinical products at favorable prices.