- Developed framework for operational excellence within the Fraud and Customer Protection division.
- Supported KPI management and other performance routines.

Data-driven process improvement for one of world's leading international real estate advisory firms. Development of processes around current and suggested new technologies, along with related procedures and implementation roadmap. Creation of playbook to support operations.

Left to start full-time MBA at The Ohio State University with a full tuition merit-based scholarship (Fall '21 to Spring '23), with offer to return.
• Managed zero-based budgeting initiatives to deliver an annual reduction of $10M in fixed cost for one of the world’s largest baking goods companies, with annual revenue of $15B.
• Coordinated the Operations workstreams during the implementation phase of a holistic transformation in the food industry, delivering over $8M in annual cost savings.

• Implemented performance management processes at a mining plant in Indonesia, belonging to one of the 3 largest mining companies worldwide, leading to OEE improvements worth $50M in revenue increase.
• Designed customized supply chain and manufacturing management systems for 40 U.S. plants of a multinational food company with annual revenue of $25B, directly improving over 20 processes.

- Implemented time management best practices to improve line supervisors' adherence to daily routines.
- Managed operational training and created video training for safety critical tasks, reducing incidents and improving standardization.

- Collaborated with a U.S. team to develop an internal system for non-conformity and change management.
- Led the pilot implementation of the system at the Rio plant, training 300 employees and presenting results to Bayer teams in South Africa, Colombia, France and Germany. The system was globally implemented.
- Owner of two key products of Quality Assurance: documentation management and non-conformity management. Directly involved in internal and external audits.