Sector Experience
Business Services
Consumer Goods
Social & Public Sector
Technology
Transportation & Logistics
Fortune 500
Top Consulting Firms
Experience
South Pointe Strategy, Inc.
Management Consulting
Managing Director
6/2019 - Present
I am the founder of South Pointe Strategy, a management consultancy that partners with clients to formulate strategy, improve operations, and develop effective leaders. Representative engagements include:
- Leading strategy development for a public health focused family foundation's global delivery organization
- Standing up a customer service program for a $13B organization
- Creating talent management strategy for a leading hedge fund manager's family office
- Leading strategy development for a public health focused family foundation's global delivery organization
- Standing up a customer service program for a $13B organization
- Creating talent management strategy for a leading hedge fund manager's family office
Slalom Consulting
Management Consulting
Strategy and Operations Consultant
12/2017 - 6/2019
I co-led stand up of Slalom’s Strategy & Operations capability while leading client-facing engagements . Representative engagements include:
- Developing offerings and go-to-market strategy for Slalom's Strategy & Operations capability
- Creating framework to redesign transportation client’s customer support processes used by 35K agents globally
- Reducing 10% of requests for legal assistance by creating content management program for legal education
- Developing offerings and go-to-market strategy for Slalom's Strategy & Operations capability
- Creating framework to redesign transportation client’s customer support processes used by 35K agents globally
- Reducing 10% of requests for legal assistance by creating content management program for legal education
Self-Employed
Management Consulting
Strategy and Operations Consultant
10/2016 - 11/2017
As an independent consultant, I led clients teams in designing and implementing strategies to improve business operations.
Eagle Hill Consulting
Management Consulting
Manager
10/2014 - 10/2016
I sold, designed, and directed enterprise transforming engagements that addressed clients’ high priority initiatives. Served as trusted advisor to Eagle Hill’s CEO and Head of Talent Management. Representative engagements include:
- Improving executive level resource-related decision-making by creating framework to manage $1.7B asset portfolio.
- Standing up project management office to oversee client's reorganization efforts and receiving award for efforts.
- Improving executive level resource-related decision-making by creating framework to manage $1.7B asset portfolio.
- Standing up project management office to oversee client's reorganization efforts and receiving award for efforts.
Booz Allen Hamilton
Management Consulting
Associate
10/2011 - 10/2014
I led cross-functional project teams focusing on strategy development and operational improvement. Assisted leadership with business development efforts. Representative engagements include:
- Creating five year plan to merge two human resources call centers to achieve 20% cost savings.
- Developing strategy to modernize delivery of human resources products to over 800K global customers.
- Developing framework to identify operational efficiencies through organizational transformation.
- Creating five year plan to merge two human resources call centers to achieve 20% cost savings.
- Developing strategy to modernize delivery of human resources products to over 800K global customers.
- Developing framework to identify operational efficiencies through organizational transformation.
Feldman Gale, P.A.
Other
Attorney
9/2007 - 2/2011
Attorney in firm's litigation department. I advised and represented clients in intellectual property, commercial, and products liability disputes.
A.T. Kearney
Management Consulting
Business Analyst
9/2002 - 6/2004
I assisted in project delivery through data analysis and modeling. Representative engagements include:
- Leading global team in developing sourcing strategy to save $1M annually on travel related costs.
- Creating "lease-or-buy" business case that led to client executing lease of 40 aircraft for $40M.
- Assessing operations and increased productivity to reduce manufacturing costs by $40M for consumer products client.
- Leading global team in developing sourcing strategy to save $1M annually on travel related costs.
- Creating "lease-or-buy" business case that led to client executing lease of 40 aircraft for $40M.
- Assessing operations and increased productivity to reduce manufacturing costs by $40M for consumer products client.