• Provided overall technical leadership and management of assigned project and personnel
• Led designated projects and actively managed priorities
• Developed team members with a focus on continual professional development and process improvement
• Fostered team initiative to interrogate and integrate all sources of data to uncover business opportunities
• Consulted with functional unit management and personnel to identify, define, and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access
• Recognized technical problems in other disciplines and initiated appropriate corrective action
• Functioned as a liaison between different disciplines, support functions, manufacturing, program management, personnel, internal stakeholders, and customers
• Software and tools used: SAP, Power BI, Azure, Teams, Jira, DOORS, Microsoft Office 365

• Promoted positive and growth-oriented culture resulting in 10x increase in yearly revenue
• Managed company-wide product portfolio and technology roadmap
• Launched and grew successful PaaS, SaaS, and mobile products
• Drove and supported sustainable company growth
• Managed expectations of key stakeholders
• Executed product launches and product iterations
• Supported operations ranging from human resources to business development and more
• Software and tools used: Aha, Jira, Slack, Trello, InVision, Adobe XD, AWS, GCP, GitHub, Zoom

• Launched new mobile targeting audiences with updated methodology
• Established buy-in across national and enterprise business lines to transition to new product
• New product revenue outperformed old product by 5% resulting in old product's end-of-life
• Productized integrations on and off platform to support the strategic initiative of standardizing client data resulting in increased client business
• Implemented bi-weekly ten-minute updates from industry leaders within the organization
• Analyzed competitor products and releases to ensure products remained competitive within the marketplace
• Software and tools used: JIRA, Confluence, Aha, Salesforce, Visio, Public Key Infrastructure, Amazon S3 (Page 2 of 2) 1670 Pinnacle Way, Vista, CA 92081
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• Managed temporary seven-person team that provided quality assurance of product metadata in relation to user experience on multi-million-dollar website redesign and launch
• Productized integrations of product metadata to support mobile application used by 250-person sales team
• Leveraged mobile application to drive upsells and cross-sells by releasing product add-ons with one-click leading to increased total average sales
• Created a vendor platform to support data integrations based on their feedback that there was not enough supportive documentation and or streamlined processes
• Software and tools used: Trello, Microsoft Team Foundation Server, Microsoft CRM, SharePoint, XML

• Designed automated reports on key multi-million-dollar revenue streams for key stakeholders
• Created internal process for analyzing financial data and connecting to sales lead data
• Created internal process for targeting segmented data across different platforms
• Reported weekly on revenue share from the Chopra Center 21-Day Mediation Challenge sponsored both by the Chopra Center and the Oprah Winfrey Network (OWN) that included over a million participants
• Traveled to industry conferences to identify future business opportunities and understand upcoming trends
• Negotiated trade-offs between Vice President of Marketing Technology and Vice President of Sales
• Software and tools used: Salesforce, Infusionsoft, Pivotal Tracker, Basecamp, Google Analytics, SQL, Excel