Lead and advise companies on major implementations by providing effective IT leadership in all required areas including project, program, and people management.

Work directly with clients, analyzing and planning business strategy, and advising clients on technology solutions. Responsible for leading delivery teams during client projects and overseeing its daily operations. Served as lead Advisor on ServiceNow projects.

ServiceNow Advisory areas:
• IT Service Management
• Customer Service Management
• Software Asset Management
• Application Portfolio Management
• ServiceNow Platform Governance

Advanced through a series of senior IT and Development leadership positions.
Senior Vice President – Product Development
Oversaw all strategic planning, implementations, and product roadmaps to advance organization’s revenue and market goals. Led 19 direct reports as well as 500+ developers and engineers. Focused on developing leadership team and promoting a sustainable corporate culture to position company as an industry leader. Reported directly to CEO

Served as lead ITSM Consultant focusing on implementing a enterprise wide Configuration Management Database (CMDB)

Responsible for delivery of IT Infrastructure Services for Dial Corporation