Experience
Coursera
Start-Up
Head of Strategy/Operations
1/2016 - Present
- Head of systems planning, CRM design and sales productivity
- Responsible for forecasting; pipeline management across company
- Lead manager for both B2B headcount planning and content procurement management for Coursera
- Responsible for forecasting; pipeline management across company
- Lead manager for both B2B headcount planning and content procurement management for Coursera
Stripe
Start-Up
Sales Operations
7/2015 - 12/2015
First sales ops hire @ Stripe with a focus on:
(1) Building the machine: launching business metrics, scaling sales workflows, and designing the sales systems and productivity stack;
(2) Planning and strategy: structuring the first variable-based compensation plan; modeling and forecasting for a hyper-growth startup financial plan; globally managing sales headcount and resource allocation for all markets;
(3) Insights: driving data behind segment-related growth
(1) Building the machine: launching business metrics, scaling sales workflows, and designing the sales systems and productivity stack;
(2) Planning and strategy: structuring the first variable-based compensation plan; modeling and forecasting for a hyper-growth startup financial plan; globally managing sales headcount and resource allocation for all markets;
(3) Insights: driving data behind segment-related growth
LinkedIn
Corporate Strategy & Development
Strategy and Operations Manager
12/2013 - 7/2015
Head of operational, strategy and analytic responsibilities for >$150M vertical within North America. COO capacity for our Search & Staffing business line. Managed strategic programs, forecasting, sales policies, territory planning, annual headcount planning, quota/incentive design and analytical capacity for the North America region supporting 15 managers and >120 reps.
LinkedIn
Operations
Operations Lead
8/2014 - 1/2015
Sales Ops interim manager to LinkedIn China during first year launching a field team on the ground. The team underwent a transition of migrating field sales from Hong Kong to Beijing. I led headcount modeling and the first financial plan for China during the transition period and on-boarded the first permanent LinkedIn Sales Operations hire @ LinkedIn China.
LinkedIn
Operations
Senior Associate
2/2012 - 12/2013
Chief of staff to head of Sales Operations in LinkedIn's largest territory within its largest business line. I provided North America revenue forecasting for $800M business by understanding shifts/trends in sales performance; determined market size and segmentation; projected impact of strategic initiatives; led analysis on sales team and cross-functional partners using Salesforce/Tableau/SQL.