Established a sustainability consulting firm to provide ESG strategies, reporting, and communications to corporate clients.
• Craft sustainability plans and policies such as Net Zero Emissions, Diversity & Inclusion (D&I), and Sustainable Supply Chains, including strategy and priorities for action.
• Manage client projects to deliver them on time and with high quality.
• Write, edit, and produce content of sustainability reports and engaging ESG communications.
• Convey metrics in an engaging and meaningful way by analyzing data to extract trends and highlights.

Consulted with over a dozen clients at this commercial real estate, manufacturing, construction, and private equity sustainability consulting firm, supporting ESG communications, ESG reporting, and supply chain needs.
• Led the development of, wrote, and/or edited sustainability reports for over a dozen clients highlighting their ESG data, goals, KPIs, and performance for 2020-2022, including disclosures for GRI, SASB, and TCFD frameworks.
• Crafted ESG collateral, thought leadership pieces, web content, and articles about ESG reporting and regulatory rules.
• Developed vendor sustainability questionnaire for procurement portal and drafted business case for supply chain services.
• Supported clients in responding to investors' ESG questions, supplier surveys, and ratings such as EcoVadis and CDP.

Designed and implemented multi-disciplinary, global projects within leading NGO sustainable agriculture certification organization. Led team of 40 staff across 4 countries managing traceability systems, trademark approvals, policies, and compliance.
• Implemented 2020 pricing harmonization project after UTZ merger that boosted demand for certified coffee and was forecasted to add $2M+ in royalty income in 2021.
● Koch, MBA, LEED AP BD+C
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● • Launched new Rainforest Alliance seal, labeling policy, graphic guidelines, and training in 2020 to align with organization's new brand image, driving 55% increase in company requests to use trademark in the first month.
• Slashed risk assessment processing time 83% from 6 weeks to 1 week and cut royalty invoice processing time by 60%.

• Consulted with ~500 food and beverage businesses on Rainforest Alliance Certified product sustainability marketing, CPG packaging design, claims, narrative, storytelling, and labeling to help drive 800% increase in registered companies.
• Led coalition of 6 certification NGOs on brand awareness survey and research project of 3700 consumers in 5 countries.
• Contributed to the development of the Rainforest Alliance sustainable agriculture certification standards for coffee, cocoa, bananas, palm oil, and other crops.

• Supported growth of Rainforest Alliance Certified sustainably-grown coffee from 6% of global coffee cultivation in 2006 to over 23% by 2019 versus 10% target, with over 200K certified farms selling to 9K+ companies around the world.
• Launched online technology tool, training, and processes for coffee traceability, registration, and trademark approvals.

Recruited by leading, global money-transfer services company to head country-specific marketing strategies and programs in 7 languages for 20 Western Union agents across 13 Caribbean countries and Belize, Guyana, French Guyana, and Suriname.
• Increased revenues by 162% in 2005 alone for the lucrative Cayman Islands to Jamaica money transfer corridor by slashing prices to competitive levels and effectively marketing to target consumers.
• Grew total regional transactions by 25%, with 23% revenue increase through effective seasonal loyalty promotions.
• Expanded adoption of Western Union loyalty card program by 50%.

Brought on board to develop first marketing program for Caribbean region and grow regional market share. Analyzed markets, launched advertising, marketing, loyalty, and new technology programs in region, tracked and evaluated program KPIs and ROI.
• Launched successful frequent shipper card for small business market to increase customer loyalty and market share.
• Introduced online billing and marketed online shipping to Caribbean region to increase efficiency and boost retention.