Functional Skills

Change Management / Org Design
Customer Experience
Organizational Design
Technology Strategy
Training and Coaching

Software Skills

Salesforce
FinancialForce
Workday

Certifications

ITILIT Infrastructure Library Certified
LITKLean IT Kaizen
LITPLean IT Professional

Sector Experience

Healthcare
Technology

Experience

Philips Customer Service
Global Software & Solution Delivery Leader
7/2018 - Present
Beth is responsible for Philips' business process & capability transformation from a product-based business to a solution business by enabling modern business models and delivery end-to-end.