Functional Skills

Project Management
Business Unit Strategy
Change Management / Org Design
Business Planning
Operational Efficiency

Software Skills

G Suite
Jira
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Microsoft Project
Microsoft Word
Microsoft Visio

Certifications

CHPCertified HIPAA Professional
CSMCertified Scrum Master

Sector Experience

Business Services
Consumer Goods
Real Estate
Retail
Technology

Languages

English
Spanish

Experience

eStrategy Management Consulting
Chief Consultant
1/2015 - Present
Serve as a key advisor to C-Suite executives focusing on the delivery of strategic plans, due diligence, project planning, operational improvements, technology integrations, and business development.

Puma Energy Operations
Regional Value Proposition Manager, LATAM
5/2020 - 3/2021
Responsible for the Super 7, Shop Express, and Texaco convenience retail franchise model and the value proposition for Puma, franchisees, and customers within the LATAM Region. Ensure best-in-class services are offered to franchisees and customers. Portfolio included 1,350 service stations and 150 c-stores.

U.S. General Services Administration (GSA) Management Consulting
Business Operations Consultant
4/2009 - 9/2014
Managed US Government’s retail real estate portfolio in DC, VA, and MD. Consulted government employees, unions, building managers, and contractors on ADA compliance, wellness, and sustainability initiatives.

Jimmy John’s Franchise Inc Operations
Senior Marketing & Operations Specialist
4/2006 - 8/2008
Developed, implemented, and lead the national field marketing and operational team to support franchisees grow their business and fine-tune operations

Sheetz Inc Marketing
Marketing Project Manager & Special Events Coordinator
6/2004 - 1/2006
Supported Marketing and Brand Development team to design and implement corporate internal and external marketing strategies. Assisted in transforming existing store concept into Convenience Restaurant