Functional Skills

Project Management
Agile Software Development
Vendor Management
Software Development
Product Strategy
Communications
Leadership Development
Operations Management
Process Improvements

Software Skills

Jira
Smartsheet
Microsoft Project

Sector Experience

Healthcare
Technology
Fortune 500

Experience

Elevance Health Information Technology
Senior Technical Project Manager (Contract)
4/2023 - 3/2024
• Directed enterprise-level software development programs, achieved successful delivery
• Aligned with business partners to align technical implementations with organizational goals
• Supervised full project lifecycle from initiation through closeout, guaranteeing project milestones met
• Coached and mentored project teams, fostering growth and ensuring high performance
• Shaped project scope and devised detailed strategies to manage risks
• Oversaw external vendor engagement, securing seamless integration of resources

Conduent Information Technology
Senior Technical Project Manager/Team Leader
5/2021 - 12/2022
• Managed complex, client-facing software development programs, ensuring client satisfaction
• Supervised a diverse portfolio of large programs, guiding a team of 10 project managers
• Led cross-functional teams, coordinating activities of project staff, improving collaboration
• Liaised with key stakeholders to establish governance and effective control measures
• Oversaw vendor management efforts, effectively supplementing project staffing and resources

Macy's Information Technology
Senior Technical Project Manager/Team Leader
3/2018 - 2/2020
• Administered intake, resource allocation, day-to-day operations for software development programs
• Accelerated Agile maturity across teams by standardizing project management methodologies
• Directed and mentored 10 Scrum Masters, assigning them to key projects and overseeing the development of comprehensive release plans
• Facilitated Agile ceremonies as the Team Scrum Master, facilitating daily stand-ups, sprint planning, backlog grooming, retrospectives, and demos to drive continuous improvement
• Offered visionary leadership and coaching to project team members, with full accountability for talent development, performance management, and succession planning

Change Healthcare Information Technology
Senior Technical Project Manager/Team Leader
2/2016 - 3/2018
• Exhibited strong leadership, coaching, and mentoring of 5 infrastructure project managers
• Directed multiple large-scale, enterprise-wide infrastructure programs, assuming full responsibility for process management and project oversight to ensure successful delivery
• Proactively monitored project risks, prioritized issues, and developed actionable solutions, effectively removing resource constraints and roadblocks while implementing change control methodologies
● Key results: Drove and designed $20M cloud migration strategy for 1200 systems, 20 applications

Global Payments Information Technology
Senior Technical Project Manager (Contract)
10/2015 - 2/2016
• Controlled all phases of infrastructure projects, facilitating hands-on oversight throughout the project lifecycle
• Worked closely with team members to create and maintain project schedules, effectively mitigating risks and addressing challenges
• Refined and optimized project timelines based on shifting priorities and resource availability, ensuring alignment with project goals
• Aligned with business leadership to confirm that objectives and requirements were clearly defined and approved

McKesson Information Technology
Project Management and Software Development Leader
8/2007 - 3/2015
• Built and led a high-performing team of 15 project managers, successfully delivering infrastructure projects, mergers and acquisitions, facility decommissioning, and key network integrations
• Guided a diverse team of 25 local and remote developers, along with 20 offshore developers, securing timely delivery of product enhancements across annual releases
• Directed software development programs for the STAR 2000 product portfolio, a Hospital Information System (HIS) encompassing patient accounting, processing, and Electronic Health Records (EHR)
• Coordinated cross-functional teams (Development, QA, Business Analysts, Technical Documentation) to optimize resource utilization and manage project costs effectively
• Managed a large portfolio of projects, achieving on-scope, on-time, and on-budget delivery while
maintaining effective communication with business owners and engineering teams
• Aligned with Product Management to identify and address business issues, driving strategic