Functional Skills
Software Skills
Sector Experience
Notable Clients
Experience
• Specializing in leading strategic initiatives, driving strategic partnerships, and implementing leading operational efficiency, commercial sales excellence practices
• Developed the firm's business model, service offerings, and go-to-market strategy
• Identified and implemented operational excellence and sales strategy best practices needed to drive growth for a $50B logistics company, including piloting growth strategies for new customer segments, implementing salesforce effectiveness, developing analytics and performance management tools that resulted in cross-functional commercial planning to increase customer conversion, churn reduction, average order size, and CLV yielding $30M in run-rate value for the strategic pilot
• Advised C-suite executives and provided business insights as a trusted partner for a $15B+ financial services company
− Facilitated impact and trade-off analyses to include workload analysis across 70+ tech teams and provided executives with recommendations on strategic priorities for digital experiences
− Developed cross-portfolio prioritization process, developed an approach to monitor metrics performance against rigorous OKRs, and managed alignment across stakeholders
• Orchestrated integration and execution of cross-functional leaders to design intelligent and personalized digital experiences
− Partnered with market research and analytics teams to identify market-leading trends, assess competitive positions, and ideate on new personalization strategies − Led design thinking sessions to ideate new features / new capabilities and facilitated the development of a capabilities roadmap
• Delivered a strategic transformation roadmap and implementation plan to reduce spending by $1 and increase revenue by over $5B with a complex roadmap of cross-functional, enterprise-wide strategic initiatives − Provided strategic planning and design support to executive clients on their cross-functional initiatives from concept to launch and post-implementation performance monitoring − Led the development of revenue and operating cost KPI dashboards, portfolio analytics, and outcomes assessments directly for C-suite executives
• Led the development of a business case for a $600M operational transformation and operating model for a foreign utility to optimize service delivery, finance generation capacity, and strategic partnerships needed to enable operational modernization