Functional Skills

Project Management
Agile Software Development
Database Administration
Strategic Planning
Leadership Development
SQL Analysis
User Experience Design (UX)
Master Data Management
System Deployment
Systems Integration
Process Improvements
Change Management / Org Design

Software Skills

SQL
Tableau
Active Directory
AWS
Azure Active Directory
C++
Cloud computing
Crystal reports
Database migration
Datatables
FTP

Sector Experience

Automotive
Business Services
Healthcare
Life Sciences & Pharma
Technology

Experience

FORCE INNOVATIONS SOLUTIONS LLC Management Consulting
ENTREPRENEUR / TECHNOLOGY CONSULTANT
1/2024 - Present
Technology Business Consulting& Services
goals and objectives, both short-term and long-term.
− Develop business plans and strategies Information System implementation.
− Motivate and provide leadership to Managers and Senior Executives on system standardization.
− Completed Staffing for system development life cycle and implementations.
− Post implementation hand-off documentation from lessons learned.

Georgia Urology Information Technology
SENIOR DATA ANALYST | CLINICAL APPLICATIONS ANALYST
1/2023 - 1/2024
Urology Practice Clinic
− Spearheaded software upgrades to improved system efficiency.
− Improve user experience on chart and results inquiries.
− Provided data-driven insights, reducing system downtime by 15%.
− Orchestrated successful application upgrades, resulting in improved providers' and clinicians' workflows.

Tech. Mahindra– US Operations
DATA/APPLICATIONS ANALYST LEAD
1/2021 - 1/2023
−Increased support team efficiency by 25% through streamlined problem resolution
protocols.
−Mentored team to enhance performance and foster an inclusive culture and continuous learning.
−Reduced system interruptions by 48% with proactive monitoring strategies.
−Build strong vendor and client relationships, ensuring smooth application
implementation.
−Improved data warehouse process for state and in-house leadership reporting.

CENTURA HEALTH IT Information Technology
SENIOR ENTERPRISE APPLICATIONS ANALYST / EPIC CREDENTIALED TRAINER II
1/2016 - 1/2021
Healthcare System with Medical Centers, Critical Access Hospitals and Medical Clinics
− Delivered clinical training, resulting in a 20% increase in system adoption for over 4000 caregivers.
− Implemented processes that reduced clinical documentation errors by 15%.
− Achieved a 90% resolution rate for Tier II and III tickets within SLAs.
− Implemented Dragon Medical One, improving documentation workflows and reducing − errors by 60%.