Functional Skills
Software Skills
Sector Experience
Experience
goals and objectives, both short-term and long-term.
− Develop business plans and strategies Information System implementation.
− Motivate and provide leadership to Managers and Senior Executives on system standardization.
− Completed Staffing for system development life cycle and implementations.
− Post implementation hand-off documentation from lessons learned.
− Spearheaded software upgrades to improved system efficiency.
− Improve user experience on chart and results inquiries.
− Provided data-driven insights, reducing system downtime by 15%.
− Orchestrated successful application upgrades, resulting in improved providers' and clinicians' workflows.
protocols.
−Mentored team to enhance performance and foster an inclusive culture and continuous learning.
−Reduced system interruptions by 48% with proactive monitoring strategies.
−Build strong vendor and client relationships, ensuring smooth application
implementation.
−Improved data warehouse process for state and in-house leadership reporting.
− Delivered clinical training, resulting in a 20% increase in system adoption for over 4000 caregivers.
− Implemented processes that reduced clinical documentation errors by 15%.
− Achieved a 90% resolution rate for Tier II and III tickets within SLAs.
− Implemented Dragon Medical One, improving documentation workflows and reducing − errors by 60%.