Functional Skills
Project Management
Change Management / Org Design
Business Planning
Customer Experience
Process Design / Re-engineering
IT Transformation
Program Management
Systems Integration
Voice of the Customer
Regulatory Compliance
Software Skills
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Project
Microsoft Word
Outlook
Salesforce
Sector Experience
Healthcare
Top Consulting Firms
Experience
Divurgent
Management Consulting
Principal
10/2020 - 12/2021
I worked with some of the nation’s most prominent health systems implementing technology-enabled process improvements and other consumer focused delivery efforts. I lead several major projects, working with other key members of the delivery and executive teams. I brought innovations to Divurgent's clients undergoing strategic planning, technology transitions, and optimization efforts.
Cerner
Management Consulting
Engagement and Integration Executive
2/2006 - 4/2019
I worked with new and existing Cerner clients to implement and optimize their Cerner Millennium Electronic Health Record systems. I focused on strategic planning, workflow optimization and regulatory compliance.
Accenture
Management Consulting
Manager
7/2005 - 2/2006
• Developed a Program Architect Office for a large IDN client within a National Health Organization, identifying talent for the office management, collaborating with executives to determine operations, and outlining and defining all the responsibilities
• Facilitated a technical assessment for the Medicare Part D Prescription Drug Plan readiness for a large healthcare insurance organization, ensuring for accessibility
• Facilitated a technical assessment for the Medicare Part D Prescription Drug Plan readiness for a large healthcare insurance organization, ensuring for accessibility
Baptist Health
Management Consulting
Independent Consultant
11/2004 - 4/2005
• Integral to the consultation of key IT processes, including change control, environment validation and testing, domain management, and the integration of the application team and technical team, providing for operational cohesiveness
• Led the Foreign System Interface team by selecting and managing vendors, launching interfaces to support a new hospital with streamlined processes within 4 months
• Led the Foreign System Interface team by selecting and managing vendors, launching interfaces to support a new hospital with streamlined processes within 4 months
Cerner
Management Consulting
Integration Architect / Practice Manager
5/1996 - 9/2004
Worked with Cerner clients to implement Pharmacy and full EHR systems. During this time I built a practice of implementation consultants and architects supporting all major projects and client within the Southeast United States.