Serve as strategic advisor and operations expert for technology, non-profits, healthcare, and retail companies. Formulated strategic plans to address labor gaps, total rewards, and attrition for multi-site retail locations. Led new market entry strategy for a Fortune 100 technology company. Offered strategic and execution leadership on customer experience improvements for a multi-site telecommunications retailer.
• Interim Chief Operations Officer/Consultant for an international not-for-profit focused on solutions for survivors of traumatic backgrounds. Advised in the acquisition of property, land development, and real-estate build out.
o Realized 240%+ year over year revenue growth by launching six new online and in-person training programs, implementing a robust donor management system, and adding products along the free-to-premium value chain.
o Reduced operating costs by 30% through extensive digital transformation by implementing new web and mobile platforms, seamless order fu

•Spearheaded enterprise-wide implementation of US-Canadian supply chain within months of hire
•Identified $85M per year incremental revenue opportunity through quantitative analysis
•Partnered with merchandising to identify $75M in cost savings
•Launched first international cross-border ecommerce business; oversaw distribution center, digital marketing strategy, pricing, web design and supply chain.

Served as member of mergers & acquisitions (M&A) analytic team for US-based pharmaceutical conglomerate.
•Built M&A, in-licensing deals, and valuation models to guide strategic investment decisions on risky assets.
•Provided deal terms for transactions team and defined negotiation strategy; facilitated briefings on business development opportunities with C-suite and executive leadership.

Created processes to manage multi-asset portfolio of grant-making foundation as one of 4 investment professionals.
•Designed back-office systems to manage $1.8B portfolio during economic downturn; in-sourced operational capabilities and reduced costs by 30%. Ran all reporting, QA models, and supervised annual audit.
•Built financial models that evaluated performance, managed fund liquidity, and identified key risks.
•Influenced investment decisions to project future cash flows and model risk.

Provided strategic advisory to federal clients on behalf of consulting firm.
•Projected revenues of private debt collection program sponsored by IRS and led appraisal of operations, which determined total costs were 20% higher than were reported to Congress; led to congressional briefing.
•Created methodology to determine inefficiencies and recommended strategies to increase program revenues for IRS; investigated feasibility of creating internal IRS private collection agency.

Conceptualized strategic change management plans for private sector clients using enterprise-wide technology.
•Generated stakeholder analysis and assessment of 1,500 employees for SAP implementation. Composed 150+ hours of SAP training materials and learning needs assessment for 1,300+ employees.