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Experience
● Developed and executed leadership alignment programs for C-suite executives, improving change sponsorship effectiveness and accelerating organizational readiness
● Spearheaded OCM for large-scale ERP implementations (SAP, PeopleSoft, Workday, Salesforce, Oracle), achieving user adoption and reduction in post-go-live issues
● Designed and implemented AI-driven change readiness assessments, improving prediction accuracy of change success and enabling proactive intervention strategies
● Led organizational design initiatives resulting in improved operational efficiency and reduction in role redundancies for Fortune 500 clients
● Facilitated executive-level workshops and coaching sessions, elevating leadership change competencies and fostering a culture of continuous improvement
● Designed and implemented a comprehensive change management strategy that accelerated adoption of new technologies by 50%, resulting in $10M annual cost savings
● Built and mentored a high-performing change management team that consistently delivered projects 20% under budget and 15% ahead of schedule
● Implemented a data-driven KPI framework that improved change initiative success rates and provided real-time insights for agile decision-making
● Orchestrated cross-functional collaboration that reduced silos, increasing interdepartmental efficiency
● Optimized change management budgets, achieving a 25% reduction in costs while improving initiative effectiveness, resulting in an ROI increase of 50% for transformation projects
● Cultivated strategic partnerships with C-suite executives, resulting in a succes
● Developed a cutting-edge OCM methodology that increased client project success rates
● Led high-profile OCM initiatives for clients across diverse industries, delivering an increased ROI on transformation projects
● Built and mentored a team of OCM and Business Process Consultants, implementing an innovative and new approach to staffing and delivery for clients
● Implemented a client-centric readiness and adoption delivery model that improved project success rates and increased client satisfaction scores
● Developed and implemented a standardized yet flexible OCM framework, reducing OCM project delivery time while maintaining high levels of customization for clients
● Designed and implemented custom OCM solutions that increased leadership alignment and improved stakeholder engagement across multiple client organizations
● Led cross-functional IT implementation projects, reducing delivery time and increasing user adoption rates through streamlined processes and effective change management
● Optimized end-to-end knowledge management processes, resulting in an increase in operational efficiency and a reduction in redundant work across practices
● Provided executive coaching to C-suite leaders, resulting in the improvement in leadership effectiveness scores
● Developed and executed culture change roadmaps for clients, achieving an improvement in desired cultural attributes within 12 months
● Pioneered an integrated approach combining user experience and people engineering strategies, increasing agile projec
● Successfully led over 15 major change initiatives across diverse industries, achieving an average 95% client satisfaction rate and improvements in change adoption metrics
● Implemented an enterprise-wide project management framework for OCM activities, reducing project delays and improving stakeholder engagement
● Developed comprehensive project roadmaps that increased project success rates and accelerated cultural transformation timelines for client organizations
● Created and implemented sales and delivery standards that boosted OCM practice win rates and increased profit margins
● Architected an innovative change management strategy and methodology that became the firm's standard, leading to an increase in business
● Designed and delivered executive-level change leadership programs, improving C-suite change sponsorship effectiveness
● Successfully managed a $10M+ multi-year ERP project, delivering on time and under budget while exceeding all key performance indicators
● Designed and implemented an enterprise-wide change management framework for a Fortune 500 company, accelerating ERP adoption and realizing early productivity gains
● Orchestrated stakeholder transitions for a global organization of 50,000+ employees, achieving a 90% satisfaction rate and an improvement in overall operational efficiency
● Implemented an innovative change sustainability program that increased long-term adoption of new processes
● Created a comprehensive change impact assessment tool, reducing unforeseen disruptions and improving resource allocation efficiency
● Led a series of change readiness workshops for key stakeholders
● Designed and executed a comprehensive organizational strategy that improved cross-functional collaboration and accelerated decision-making processes
● Led creative teams in developing high-impact communication campaigns, resulting in an increase in change awareness and an improvement in stakeholder buy-in
● Architected organizational design strategies that streamlined processes, optimized role structures, and reduced departmental silos, leading to a boost in overall productivity
● Engineered an intranet/SharePoint solution that enhanced department branding and improved internal project collaboration efficiency
● Implemented process improvement initiatives that identified and addressed key operational bottlenecks, resulting in improved performance and streamlined processes