Provide comprehensive business consulting services, adeptly managing technology and seamlessly integrating advanced software systems to enhance operational efficiency. Work with teams to optimize billing and coding processes to ensure maximum reimbursement, capturing all potential revenue opportunities. Manage inbound logistics, supply chains, and workflow processes to streamline client onboarding and elevate the overall customer experience. Responsible for driving business growth in specific modalities before rolling out Go-to-Market (GTM) strategies.

Offered exceptional leadership directing daily operations for a laboratory offering clinical, toxicology, and genetic testing for patients. Managed advanced sampling technologies, automated systems, and laboratory staff while ensuring high levels of customer satisfaction. Provided accurate, analysis, reporting, and tracking solutions customized to the needs of each corporate or individual client. Oversaw the expansion of the business from 7 to 70 employees during tenure.
• Executed a cost-effective ownership transition for client's hotel operations during the pandemic, enabling full capacity restoration and a shift to a paperless system.
• Tailored processes to manage increased volume, integrating advanced technology and automation, which led to a specialized deployment system; ensuring compliance with healthcare privacy standards (HIPAA) and enhanced service offerings, culminating in a 30% surge in daily operational profit.
• Overhauled staffing protocols at the primary laboratory

Managed communication and collaboration among clients (physicians and capital investors) during the start-up phase of laboratories. Oversaw each project from inception, provided extensive consultation, and ensured timely completion while achieving compliance with all regulatory requirements.
• Generated interactive floorplans of potential labs, optimized spaces, and offered insight on capabilities.
• Calculated the financial viability of each prospective lab and offered context regarding operating expenses.
• Contacted instrument and reagent manufacturers, procured supplies, and arranged delivery and set-up.
• Reviewed applicants, conducted interviews, and onboarded staff with various training initiatives.
• Contributed to the integration of software solutions, system configurations, and technological upgrades.
• Produced and updated all SOPs on behalf of each client.

Delivered exemplary support developing a proprietary brand chemistry autoanalyzer (EMIT type). Conducted comprehensive inspections, completed repairs, and architected a new method of search in pursuit of larger objectives. Additionally, drafted and modified SOPs and customer agreements with the goal of expanding marketability and ensuring compliance with all products under development.
• Entrusted to provide consultation services regarding the set-up and operation of both independent and physician owned laboratories for CLIA requirements; additionally, ensured adherence to state regulations.
• Established and strengthened relationships with CLIA and regulatory officials during required laboratory license inspections; additionally conferred with internal stakeholders and offered updates.
• Authored and integrated an improved application and verification process which streamlined operations.
• Created an enhanced web ordering system for consumables which elevated the customer experie