Functional Skills
Business Unit Strategy
Business Planning
Go-to-market Strategy
Customer Segmentation
Pricing Strategy
Software Skills
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Sector Experience
Business Services
Technology
Telecom
Transportation & Logistics
Travel & Hospitality
Big 3 Consulting (MBB)
Top Consulting Firms
Experience
Simon-Kucher & Partners
Management Consulting
Senior Director
2/2019 - 8/2020
Strategy consultant responsible for engagements to define and implement pricing, marketing and sales strategies.
• Led consultant and client teams to develop data driven strategic pricing plans and tactical promotions
• Designed, analyzed, and synthesized primary customer research to develop pricing, packaging and promotions
• Development and delivery of a customer segmentation model for improving customer acquisition and retention and maximizing lifetime value.
• Led consultant and client teams to develop data driven strategic pricing plans and tactical promotions
• Designed, analyzed, and synthesized primary customer research to develop pricing, packaging and promotions
• Development and delivery of a customer segmentation model for improving customer acquisition and retention and maximizing lifetime value.
Travelport
Corporate Strategy & Development
Senior Director & Chief of Staff
1/2016 - 11/2018
Responsible for identifying, defining and delivering high priority strategic initiatives for the Air Commerce Technologies (ACT) business unit.
• Reported to head of business unit, thought partner and force multiplier, took ownership of new, high impact initiatives, provided key account support
• Developed monetization models for new products and services and created go to market strategies
• Led creation of business cases and executive management presentations
• Reported to head of business unit, thought partner and force multiplier, took ownership of new, high impact initiatives, provided key account support
• Developed monetization models for new products and services and created go to market strategies
• Led creation of business cases and executive management presentations
Travelport
Marketing
Senior Director Channel Strategy & Pricing
11/2011 - 12/2015
Promoted to manage team of 3 Channel Strategy and Pricing managers and analysts.
• Responsible for implementing pricing for global subscriber and supplier customers
• Defined the pricing strategy to optimize the economics of this two sided platform
• Led cultural shift to centralized, structured product pricing and bundling
• Responsible for implementing pricing for global subscriber and supplier customers
• Defined the pricing strategy to optimize the economics of this two sided platform
• Led cultural shift to centralized, structured product pricing and bundling
Travelport
Product Management / Strategy
Director Product Portfolio, Pricing & Market Analysis
3/2010 - 10/2011
Managed a team of 9 Product, Pricing and Market Analysis managers and analysts.
• Created product strategy and led product definition and business case creation for NextGen PSS based on customer and competitor analysis
• Created product portfolio strategy for all Airline IT products based upon market analysis, customer and competitor research and product lifecycle
• Developed pricing strategies and supported deal pricing for airline products
• Internal evangelist for product portfolio
• Created product strategy and led product definition and business case creation for NextGen PSS based on customer and competitor analysis
• Created product portfolio strategy for all Airline IT products based upon market analysis, customer and competitor research and product lifecycle
• Developed pricing strategies and supported deal pricing for airline products
• Internal evangelist for product portfolio
SITA
Information Technology
Consulting Practice Leader IT & Communications Strategy
4/2007 - 3/2010
Built the IT Strategy and Network Consulting Practice areas within newly created Professional Services group.
• Defined consulting offerings, methodologies and go to market strategies
• Created methodology for quantifying business value of new products to potential customers
• Led global team of 9 consultants
• Defined consulting offerings, methodologies and go to market strategies
• Created methodology for quantifying business value of new products to potential customers
• Led global team of 9 consultants
Value Prism Consulting
Management Consulting
Consulting Manager
10/2005 - 4/2007
Managed consulting engagements. Assisted technology vendors and to quantify the business value of technology solutions.
• Conducted Business Value Workshops with technology vendor’s customers leading to increased sales of vendor technology solutions
• Developed whitepapers, sales tools and other marketing and sales materials to document the business value of technology vendors' products and services
• Conducted Business Value Workshops with technology vendor’s customers leading to increased sales of vendor technology solutions
• Developed whitepapers, sales tools and other marketing and sales materials to document the business value of technology vendors' products and services
Altmont Consulting
Management Consulting
Principal
1/2003 - 9/2005
Independent consultant focused on strategy, marketing and distribution.
• Led consulting team in identifying over $150 million in benefits for a major US airline through more effective scheduling and network operations
• Led consulting team in identifying over $150 million in benefits for a major US airline through more effective scheduling and network operations
Ekit
Marketing
Vice President of Marketing
1/2002 - 11/2002
Second-line management of global sales and on-line marketing team of 10 in London, Boston and Melbourne, Australia.
• Defined customer ‘sweet-spot’ based upon segmented analysis of customer demographics, usage patterns, revenue and cost to serve
• Increased revenue 10% and gross margin 20% despite global travel slump.
• Introduced formal Marketing planning and processes
• Defined customer ‘sweet-spot’ based upon segmented analysis of customer demographics, usage patterns, revenue and cost to serve
• Increased revenue 10% and gross margin 20% despite global travel slump.
• Introduced formal Marketing planning and processes
Qantas Airways
Corporate Strategy & Development
General Manager Network Strategy
6/1999 - 1/2002
Optimize international network including routes served, frequency, aircraft type, configuration and alliances.
• Provided revenue modelling and business case development for aircraft fleet and product decisions
• Negotiated and led integration of 850 person acquisition into parent, adding $300 million sales.
• Redefined basis of competition on key routes increasing market share 10% and $40 million revenue gain.
• Identified, evaluated and negotiated alliances and joint ventures
• Provided revenue modelling and business case development for aircraft fleet and product decisions
• Negotiated and led integration of 850 person acquisition into parent, adding $300 million sales.
• Redefined basis of competition on key routes increasing market share 10% and $40 million revenue gain.
• Identified, evaluated and negotiated alliances and joint ventures
Boston Consulting Group
Management Consulting
Practice Leader
9/1994 - 5/1998
Led consulting teams to deliver high impact strategic projects