Functional Skills

CRM Selection / Implementation
Cloud Architecture
Data Modeling
Data Visualization / Reports
Training and Coaching

Software Skills

Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Visio
Trello
Data visualization
Database migration
Salesforce Service Cloud
Salesforce Sales Cloud
Salesforce Pardot

Certifications

Salesforce Administrator
Salesforce Platform App Builder
Salesforce Sales Cloud Consultant

Sector Experience

Business Services
Financial Services
Real Estate
Retail
Technology

Languages

English
Top Consulting Firms

Experience

Accenture Management Consulting
Salesforce Consultant
6/2021 - Present
Projects include:

Technology | Fortune 10 Silicon Valley Tech Company – Service Cloud Implementation
• Collaborate cross-functionally with functional, technical, and client teams to capture feature requests and troubleshoot bugs that maximize business value for everyday Salesforce needs
• Draft user stories and acceptance criteria that capture all business requirements/needs to effectively communicate with technical teams on business use cases
Carabiner Group Management Consulting
Senior Salesforce Consultant
8/2020 - 6/2021
Projects include:

Non-Profit | Advancing Women in STEM – NPSP Implementation, Administration, & Training
Non-Profit | Athletic Association for Universities Across 24 Regions – NPSP Implementation
Non-profit & Financial Services| Leading Provider of SBA 504 Commercial Real Estate Loans – Administration & Web-to-Lead
Higher Education | Privately-Held University Specializing in Healthcare – Training
Catchafire Management Consulting
Pro-bono Salesforce Consultant
11/2019 - 6/2021
Serve as pro-bono resource for a collection of non-profit organizations on a retainer basis for all ad-hoc organizational needs.