Functional Skills

Communications
Project Management
Customer Service
Business Development
Innovation Management
Agile Software Development
Sales and Operations Planning (S&OP)
Product Data Management
Business Analysis

Software Skills

ASP.NET
AWS
Azure
C#
Cloud computing
Cloudflare
CSS
Encryption
Facebook login
Firebase
FTP
Salesforce
Android
iOS
Next.js

Certifications

Salesforce Platform Developer I

Sector Experience

Business Services
Healthcare
Retail
Technology

Experience

Visology Information Technology
Chief Technology Officer (Co-Founder)
6/2022 - Present
• Platform Architecture: Designed and develop a brand new platform for Visology where technology is leveraged to streamline the optical retail process, using AI, face scans and vision tests to sell eyeglasses from a 35 foot kiosk located inside high traffic areas, such as supermarkets.
• Business Strategy: Set strategy with the founding team regarding our product offering by helping secure a 10 store pilot with one of the largest retailers in the northeast.
• Entrepreneurship: Serve as the point person with experience in starting a new business to support a team of executives highly experienced in the optical retail space.

Mediclic Information Technology
Chief Technology Officer (Co-Founder)
8/2011 - Present
• Platform Architecture: Designed, developed, managed and supervised Mediclic's cloud-based technology platform since the company's inception. Platform has 99.9% uptime and includes web app, iOS app, Android app and kiosk app with video conferencing technologies, AI, payment processing, smart queues, BI tools and much more. Platform is active in 6+ countries, its HIPAA compliant, has multi-language and multi-brand capabilities and it is highly flexible and customizable.
• Management: Built and Managed a team of 15 IT professionals in multiple countries divided into 4 sub-teams: Web development, App development, QA and Advanced IT Support.
• Project Management: Delivered all projects on time and under budget leveraging the Scrum methodology, detailed project management tools and 2-week sprints.
• Business Strategy: Set strategy with CEO and COO regarding which products to bring to market and which markets to target leading us to be the market leader in Chile, México and Venezuela.

Management Science Associates Data Science / Analytics
Senior Marketing Research Analyst
5/2009 - 10/2011
• Innovation: Developed model to increase revenues and loyalty based on machine placements using market basket analysis and directed its inclusion into a software offering for the gaming industry, generating 20% increase in sales in that industry.
• Business Development: Lead Latin American Task Force to generate and evaluate new business opportunities in Brazil and Mexico. Potential revenues of $750K within the next year. Also developed new partnership to provide a new offering in the social media space using sentiment analysis.

Arkisoft LLC, C.A. Information Technology
General Manager
10/2006 - 6/2008
• General Management: Established US branch of parent company, including acquisition of permits, office space, staff, bank relations, legal relations and B2B relations with suppliers, associations and Microsoft.
• Marketing Strategy: Developed business plan and a marketing campaign, generated client prospects database via networking activities, designed and implemented web image, represented the company at events, developed brand of subsidiary and conducted competitive analysis.
• Business Development: Positioned the firm as the best in the eyes of Microsoft, after leading a successful redesign of a failed implementation by our competitors. Gained trust of company's CEO and CIO. Generated two referral sales worth US$500K.

Arkisoft LLC, C.A. Information Technology
Technology Manager
10/2006 - 10/2007
• Product Management: Achieve 85% sales increase by developing and launching an adaptation of Microsoft Dynamics SL for Venezuelan mid-size corporation tax reporting needs.
• Project Management: Led teams of consultants in Business Solutions & ERP implementations

Optica Caroni C.A. Information Technology
Systems Analyst
7/2005 - 9/2005
• Innovation: Developed product classification system, facilitating inventory replenishment analysis. Implemented this system, currently in use throughout the company. Persuaded the board of directors to approve the change.