Functional Skills
Communications
Project Management
Customer Service
Business Development
Innovation Management
Agile Software Development
Sales and Operations Planning (S&OP)
Product Data Management
Business Analysis
Software Skills
ASP.NET
AWS
Azure
C#
Cloud computing
Cloudflare
CSS
Encryption
Facebook login
Firebase
FTP
Salesforce
Android
iOS
Next.js
Certifications
Salesforce Platform Developer I
Sector Experience
Business Services
Healthcare
Retail
Technology
Experience
Visology
Information Technology
Chief Technology Officer (Co-Founder)
6/2022 - Present
• Platform Architecture: Designed and develop a brand new platform for Visology where technology is leveraged to streamline the optical retail process, using AI, face scans and vision tests to sell eyeglasses from a 35 foot kiosk located inside high traffic areas, such as supermarkets.
• Business Strategy: Set strategy with the founding team regarding our product offering by helping secure a 10 store pilot with one of the largest retailers in the northeast.
• Entrepreneurship: Serve as the point person with experience in starting a new business to support a team of executives highly experienced in the optical retail space.
• Business Strategy: Set strategy with the founding team regarding our product offering by helping secure a 10 store pilot with one of the largest retailers in the northeast.
• Entrepreneurship: Serve as the point person with experience in starting a new business to support a team of executives highly experienced in the optical retail space.
Mediclic
Information Technology
Chief Technology Officer (Co-Founder)
8/2011 - Present
• Platform Architecture: Designed, developed, managed and supervised Mediclic's cloud-based technology platform since the company's inception. Platform has 99.9% uptime and includes web app, iOS app, Android app and kiosk app with video conferencing technologies, AI, payment processing, smart queues, BI tools and much more. Platform is active in 6+ countries, its HIPAA compliant, has multi-language and multi-brand capabilities and it is highly flexible and customizable.
• Management: Built and Managed a team of 15 IT professionals in multiple countries divided into 4 sub-teams: Web development, App development, QA and Advanced IT Support.
• Project Management: Delivered all projects on time and under budget leveraging the Scrum methodology, detailed project management tools and 2-week sprints.
• Business Strategy: Set strategy with CEO and COO regarding which products to bring to market and which markets to target leading us to be the market leader in Chile, México and Venezuela.
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• Management: Built and Managed a team of 15 IT professionals in multiple countries divided into 4 sub-teams: Web development, App development, QA and Advanced IT Support.
• Project Management: Delivered all projects on time and under budget leveraging the Scrum methodology, detailed project management tools and 2-week sprints.
• Business Strategy: Set strategy with CEO and COO regarding which products to bring to market and which markets to target leading us to be the market leader in Chile, México and Venezuela.
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Management Science Associates
Data Science / Analytics
Senior Marketing Research Analyst
5/2009 - 10/2011
• Innovation: Developed model to increase revenues and loyalty based on machine placements using market basket analysis and directed its inclusion into a software offering for the gaming industry, generating 20% increase in sales in that industry.
• Business Development: Lead Latin American Task Force to generate and evaluate new business opportunities in Brazil and Mexico. Potential revenues of $750K within the next year. Also developed new partnership to provide a new offering in the social media space using sentiment analysis.
• Business Development: Lead Latin American Task Force to generate and evaluate new business opportunities in Brazil and Mexico. Potential revenues of $750K within the next year. Also developed new partnership to provide a new offering in the social media space using sentiment analysis.
Arkisoft LLC, C.A.
Information Technology
General Manager
10/2006 - 6/2008
• General Management: Established US branch of parent company, including acquisition of permits, office space, staff, bank relations, legal relations and B2B relations with suppliers, associations and Microsoft.
• Marketing Strategy: Developed business plan and a marketing campaign, generated client prospects database via networking activities, designed and implemented web image, represented the company at events, developed brand of subsidiary and conducted competitive analysis.
• Business Development: Positioned the firm as the best in the eyes of Microsoft, after leading a successful redesign of a failed implementation by our competitors. Gained trust of company's CEO and CIO. Generated two referral sales worth US$500K.
• Marketing Strategy: Developed business plan and a marketing campaign, generated client prospects database via networking activities, designed and implemented web image, represented the company at events, developed brand of subsidiary and conducted competitive analysis.
• Business Development: Positioned the firm as the best in the eyes of Microsoft, after leading a successful redesign of a failed implementation by our competitors. Gained trust of company's CEO and CIO. Generated two referral sales worth US$500K.
Arkisoft LLC, C.A.
Information Technology
Technology Manager
10/2006 - 10/2007
• Product Management: Achieve 85% sales increase by developing and launching an adaptation of Microsoft Dynamics SL for Venezuelan mid-size corporation tax reporting needs.
• Project Management: Led teams of consultants in Business Solutions & ERP implementations
• Project Management: Led teams of consultants in Business Solutions & ERP implementations
Optica Caroni C.A.
Information Technology
Systems Analyst
7/2005 - 9/2005
• Innovation: Developed product classification system, facilitating inventory replenishment analysis. Implemented this system, currently in use throughout the company. Persuaded the board of directors to approve the change.