Functional Skills
Project Management
Change Management / Org Design
Content Marketing
Customer Experience
Operational Efficiency
Accounting
Campaign Optimization
Communications
Customer / Vendor Calls
Customer Service
Marketing Analytics
Software Skills
ActiveCampaign
Asana
Canva
DocuSign
G Suite
Google Docs
Google Sheets
Google Surveys
Jira
Microsoft Office
Microsoft OneDrive
Microsoft PowerPoint
Microsoft Project
PAM
Salesforce
Certifications
PSM IProfessional Scrum Master I
Sector Experience
Chemicals
Healthcare
Real Estate
Retail
Languages
English
Experience
Modere
Marketing
Independent Senior Consultant /Project Manager
7/2019 - Present
•Established new onboarding control process that improved efficiency by 25%
•Developed strategy and managed market communications that drive product demand through sales and email campaigns.
•Monitored the entire lifecycle of projects and ensured they were carried out within timeline and on budget
•Created customer onboarding and education programs to increase retention by 15%
•Communicated project intent & projections to the sales team and developed tools to support the marketing process
•Developed strategy and managed market communications that drive product demand through sales and email campaigns.
•Monitored the entire lifecycle of projects and ensured they were carried out within timeline and on budget
•Created customer onboarding and education programs to increase retention by 15%
•Communicated project intent & projections to the sales team and developed tools to support the marketing process
Isagenix
Marketing
Team Leader/Executive Level Independent Consultant
8/2012 - Present
•Developed and refined several onboarding and training materials for team members
•Collaborated with leaders to build customer education programs quarterly to develop new customer acquisition and improve client retention.
Drove marketing initiatives to increase product visibility and sales.
•Communicated and provided individual customer support
•Drove marketing initiatives and penetrated unique markets to increase product visibility and sales
•Collaborated with leaders to build customer education programs quarterly to develop new customer acquisition and improve client retention.
Drove marketing initiatives to increase product visibility and sales.
•Communicated and provided individual customer support
•Drove marketing initiatives and penetrated unique markets to increase product visibility and sales
LYPMC
Information Technology
Project Manager/Scrum Master
2/2022 - Present
•Direct team of 5 using agile scrum methodology to develop websites.
•Manage and conduct refinement sessions, sprint planning meetings, standup meetings, sprint reviews, and retrospectives
•Use Atlassian Jira to organize and manage sprints including stories and users
•Manage and conduct refinement sessions, sprint planning meetings, standup meetings, sprint reviews, and retrospectives
•Use Atlassian Jira to organize and manage sprints including stories and users
Total Source Realty
Product Management / Strategy
Office Management, and Transaction Specialist
2/2019 - 2/2021
•Coordinated & utilized problem solving to create new organizational systems for office procedures to increase productivity & efficiency
•Collaborated and consulted on marketing, website & branding awareness
Responsible for the transactional deadlines for 25-35 accounts resulting in 26 million in revenue.
•Provide complete account management, & deliver consistent and timely integrated client communications.
•Develop marketing deliverables for accounts
• End-user training for Salesforce
•Collaborated and consulted on marketing, website & branding awareness
Responsible for the transactional deadlines for 25-35 accounts resulting in 26 million in revenue.
•Provide complete account management, & deliver consistent and timely integrated client communications.
•Develop marketing deliverables for accounts
• End-user training for Salesforce