Functional Skills

Customer Experience
Technology Strategy
Product Strategy
M&A Support
Go-to-market Strategy

Software Skills

Artificial Intelligence
Networking
Outlook
Performance testing
Remote Desktop Protocol
Remote Desktop Services
Sharepoint

Certifications

CMCCertified Management Consultant

Sector Experience

Retail
Travel & Hospitality
Technology

Languages

English
24
years

Years of Experience

1/22

Member Since

Experience

 
 
Management Consulting
Across Oceans Group - Founder
01/2007 - Present
Many of our clients have described AOG as the McKinsey, BCG & Bain of the Leisure & Travel Industry focusing on Cruise Lines, Maritime, Aviation, Duty-Free & Hospitality. We advise leaders on sales growth, consumer products, product strategies, passenger technology, total guest experience and operations across industries, geographies and enterprise to drive growth and profitability.

 
Management Consulting
United States Department of Defense - Subject Matter Expert (Maritime & Cruise Lines)
01/2012 - 01/2017
▪ Spearhead the 2012 Bahamas Cruise Mass Rescue Operation & in Hawaii 2016.
▪ Operation Black Swan Code & Compliance NTSB, USCG, FBI, DHS, DoD, FEMA.
▪ Vessel access control & go/care team incident investigation policy procedures.
▪ Emergency procedures MOB, lifeboats, e-mustering, RFID technology & EPIRB.
▪ Landing site safety videos, development of surge procedures & medical triage.

 
Information Technology
TruePath Wireless - Chief Technology Officer for Aviation & Maritime
01/2012 - 01/2015
▪ CTO/SVP overseeing groundbreaking, VSAT, WiFi software & wireless solutions.
▪ Led implementation into the aviation & cruise industry using land base-stations.
▪ Developed Mobile & Networked MIMO (MN-MIMO) utilizing cutting edge radios.
▪ Sold TruePath to Harris-CapRock for Carnival Cruises who sold it to SpeedCast.

 
Information Technology
Siemens - Senior Vice President & Cruise Commercial Sales
01/2010 - 01/2012
▪ SVP/CMT overseeing communication, media & technology cruise department.
▪ Created "above the steel" digital guest cruise, hospitality & travel technology.
▪ Developed & Managed the Cruise Line teams in Vienna & Hamburg, Germany.
▪ Created Media4Cruises; MOGIS4Cruises cabin controls & Guest Mobile Apps.

 
Information Technology
Lufthansa Systems - Vice President Americas for Hospitality & Cruises
01/2007 - 01/2010
▪ VP overseeing AIVT LSY Americas, Hospitality, Cruises & Maritime Solutions.
▪ Awarded 2010 "Best of Global Sales" for Six Cruise Line & Hospitality clients.
▪ Handled Industry PR Relations & represented EMEA, LATAM & APAC Markets.
▪ Established contracts with Celebrity, Disney, RCCL, Meyer, Seabourn & AIDA.

 
Product Management / Strategy
Royal Caribbean Cruises - Director Of Marketing & Product Development
01/2004 - 01/2007
▪ Department Head overseeing Global Product Development / Brand Standards.
▪ Created & defined the first international product delivery for Royal & Celebrity.
▪ Defined all products for EU, Africa, Hawaii, Alaska, China, Asia & Brazil sailing.
▪ Emergency response for Go-Team Award & led several 100M vessel dry-docks.

 
Information Technology
Federal Reserve System - Head Of Information Technology Department
01/2002 - 01/2004
▪ CIO/CTO implementing HUD Federal Software Strategy & Technology Vendors.
▪ Led 16 PHA/HUD Merger Acquisitions & 137 Emphasys & Constellation Targets.
▪ I built Government software solutions for integration, productivity & innovation.
▪ Worked from SOUTHCOM establishing vision mission-critical IT/SW strategies.

 
Finance
Northern Trust Corporation - Wealth Management Advisor
01/1999 - 01/2002
▪Managed 150 high-net worth client Investment decisions & stock presentations.
▪Led meetings developing income objectives, tax minimization & income objects.
▪Developed daily morning squawk box research reports & client calls with teams.
▪Worked at NTRS Brickell / Aventura locations before & after 911 terrorist attacks.