Experience

SWERVE Fitness Start-Up
General Manager
1/2015 - 7/2016
Senior operational manager responsible for consumer experience, P&L management, performance management of 30-person team, staff hiring / training and facility maintenance
Edelman Management Consulting
Consultant
11/2013 - 9/2014
Acted as lead consultant on strategic planning, market research and organizational design engagements for marketing and communications clients at the largest, independently owned PR firm globally.
Rent The Runway Start-Up
Director of Customer Insights
9/2012 - 2/2013
Senior manager of 15+ person service team responsible for fielding all client inquiries across phone, email and chat as well as customer traffic at company's first brick and mortar location in New York.
Kurt Salmon Management Consulting
Senior Consultant
10/2010 - 8/2012
Consumer Group consultant across a variety of engagements including growth strategy, operational improvement and change management.