Helping leaders build healthy teams by hiring for aptitude and organizing teams around members' strengths. Leading teams through healthy software adoption by focusing on the people using the software day to day.

Advised clients on creating Change Management teams within Human Resources and Finance. Worked with Fortune 500 Financial Services clients on large scale Transformation engagements. Partnered with client's internal team as well as Big 4 consulting firms and software vendors to deliver new technology and processes to the enterprise. Clients included Citi and Morgan Stanley.

Human Resources – (50% Change Management/50% Workforce Management)
•Office Re-Opening Change Management Lead. Hands-on change manager directly involved in developing all associate playbook, mandatory training, survey questions and communications.
•Establish role clarity with HRBP and Finance partners for new Workforce Planning process in 2021. Manage weekly and monthly budget review cadences with IT, Finance, HR, Risk and Compliance and Audit.
•Partnering with HR, Finance, and Business Leaders to build 2021 Workforce Forecast and 2022 Workforce Budget/Plan for half the enterprise.

Human Resources (100% Change Management)
•Hands-on Workday Change Management Lead with matrixed team of implementation consultants, communications and training associates. (~10 employees and consultants)
•Responsible for development and delivery of enterprise-wide change management and adoption of Workday – including employee readiness, manager readiness, change impact analyses, job aids, communications and trainings. (Impacted ~20,000 employees and contingent workers)
•Reported and tracked change management risks and issues, monitored enterprise-wide change manage plan and oversaw delivery of training and communications to the enterprise.

Human Resources (80% Change Management/20% Workforce Management)
•Responsible for India team training and readiness in final stage of HR off-shoring effort. Documented internal processes, communicated to stakeholders and transitioned HR Reporting and Analytics work to India team on time and on budget.
•Provided executive level analysis and recommendations on workforce planning for Talent Acquisition.
•Prepared hiring plan, candidate diversity presentations and recruiting scorecards for senior level management and executives across all lines of business.

On site assignment at Wells Fargo, focused on risk management, compliance and governance. Met with client, NTT DATA team and external consulting team to develop project plans helping client build out new Risk organization.

First Velossent employee in Charlotte, building Velossent brand in local market and developing sales strategies for nationwide sales territory. Responsible for end-to-end life cycle sales process including identifying client prospects, relationship building, networking and sales.

Institutional Retirement Plan Services (100% Change Management)
•Trusted advisor to Chief of Staff and Executive Leadership communicating business strategy to larger team and driving operational effectiveness in all day-to-day business functions.
•Drove adoption of new Institutional Client programs and processes by bringing together 100+ employees from multiple lines of business for multi-day change management sessions (including teams up and down the value stream from Sales and IT.)
•Handpicked by Senior Director to launch her internal project governance organization that drove adoption of new project management process. Trained 40 team members (project managers) on new process, led team members through stakeholder training identification throughout project lifecycle and prepared change impact analysis during project phases.
•Oversaw HR and Finance workforce planning process ensuring plans reflected changes to IT and business resource mix, ramp up of offshore presence, ramp down o

• Corporate Recruiter supporting Information Technology line of business. Recruited IT engineers, software developers, IT project managers and business analysts to work for TIAA.
• Senior HR Analyst in Workforce Planning developing dashboards for senior management.

Institutional Retirement Plan Services (100% Change Management)
•Managed all training programs in IRPS including creating new hire training for 50+ new hires in Transition Management, creating and rolling out training for new business processes, training to support audit findings and proactive compliance training.
•Oversaw HR and Finance workforce planning process ensuring plans reflected business reorganizations and growth of strategic program resources (~400 full time employees and contractors.)
•Developed Intern program placing 11 college interns in the line of business, overseeing the program, mentoring interns and bridging high performing Interns into entry level roles post-graduation.