Experience

Jon Male Consulting Ltd Management Consulting

Director

1/2020 - Present

Independent management consultant

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Ernst & Young (EY) Management Consulting

Director, FS Banking Performance Improvement Practice

7/2014 - 12/2019

Led engagements to drive improvements in perfomance for retail banking and payments clients

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Ernst & Young (EY) Management Consulting

Director, Global Digital Banking Centre

7/2013 - 7/2014

Developed the digital banking services offered by EY to its banking clients globally

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Ernst & Young (EY) Management Consulting

Senior Manager, Banking & Capital Markets Sector

7/2010 - 7/2013

Key account management and business development for cards. payments and challenger banking clients

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Ernst & Young (EY) Management Consulting

Senior Manager, FS Performance Improvement

8/2007 - 7/2010

Led and supported engagements to drive improved performance in banking and insurance clients

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Hitachi Consulting Management Consulting

Manager, Banking and Finance Team

10/2005 - 8/2007

Led and supported engagements to drive improved performance in banking, finance and insurance clients

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Royal Bank of Scotland Product Management / Strategy

Head of MINT Brand and Online

12/2004 - 7/2005

Led development of revised brand proposition for MINT

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Royal Bank of Scotland Product Management / Strategy

Head of Business Development, RBS Cardst

5/2000 - 12/2004

Led research, insight, digital sales and service, brand management and new propositon development.

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National Westminster Group plc Product Management / Strategy

Head of Customer Value Management, NatWest Cards

9/1999 - 5/2000

Led segment marketing

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National Westminster Group Plc Management Consulting

Internal Consultant

9/1994 - 9/1999

Led and supported competitive strategy projects for the Group