• Led the product strategy, roadmap, and commercialization for ThinkTank, a cloud-based client collaboration platform.
• Partnered with sales, industry, and client account teams to drive demand generation and pipeline growth for key technology offerings (SAP, Oracle, Workday, Salesforce).
• Led a 50+ person global team (NA, Europe, India, Philippines) across product, UX/UI, and support functions.
• Built strategic vendor partnerships that accelerated feature delivery by 20%, including the successful launch of GenAI capabilities.
• Led product strategy and releases that increased enterprise adoption by over 50%, aligning GTM execution with the platform roadmap to deepen C-suite engagement and boost pipeline quality.

• Led global GTM strategy and presales post-acquisition, aligning sales motions with ERP & cloud transformation offerings.
• Partnered with deal teams to craft tailored RFP responses, executive summaries, and value-based demos during orals for $20M+ enterprise deals – boosting win rates by 20%.
• Delivered strategic solution guidance on embedding ThinkTank across key technology offerings (SAP, Oracle, Workday).
• Developed industry-aligned sales plays and enablement assets for SAP, Oracle, and Workday transformation programs, strengthening C-level storytelling and client engagement.
• Established KPIs and reporting mechanisms to quantify ThinkTank's client value and accelerate sales cycles.
• Orchestrated a seamless post-acquisition integration of ThinkTank into Accenture's platform offerings, accelerating adoption and enabling new revenue streams.

• Led full client lifecycle—including presales, onboarding, adoption, and renewals—for ThinkTank's SaaS platform across Fortune 500 clients and global consulting firms (Accenture, EY, Deloitte).
• Partnered with sales to develop tailored demos, transformation use cases, and executive presentations that drove deal progression and conversion.
• Drove direct sales and expansion within the professional services segment, increasing bookings, accelerating pipeline velocity, and strengthening strategic relationships.
• Embedded ThinkTank into SAP, Oracle, and Workday transformation programs through consulting partnerships to drive stakeholder alignment and platform adoption.
• Collaborated with marketing on account-based campaigns targeting consulting firms, boosting product visibility and engagement.
• Increased ARR by 30% and reduced churn by 25%, positioning ThinkTank as a strategic enabler of transformation and accelerating its acquisition by Accenture.

• Led organizational change and workforce enablement initiatives for SAP rollouts across global CPG and retail clients.
• Managed stakeholder alignment, business process redesign, and go-live readiness for $50M+ SAP S/4HANA programs.
• Drove strategic communications, learning strategy, and end-user adoption for high-impact ERP initiatives.
• Supported business development for SAP transformation programs, crafting client proposals and participating in orals.
• Played a dual role in sales and delivery, contributing to EY's growth in SAP and People Advisory services.

• Established a new Change Management function, supporting enterprise-wide transformations and technology adoption.
• Rolled out a new in-store customer experience initiative, aligning frontline staff, pharmacy, and operations to improve service consistency and engagement across 8,000+ locations.
• Developed and launched scalable training and enablement programs, reducing onboarding time by 30%.

• Developed global communication frameworks and change management programs to support large-scale ERP, Workforce Management, and Customer Experience transformations.