Delivering strategic digital transformation advisory services to leading healthcare organizations.

Key accomplishments include:

- Revenue cycle operations SME for DoD’s DHMSM program, driving advisory,
design, and optimization guidance on RCM sustainment initiatives

- Developed 3-year CRM strategy & roadmap for a large health system and health
plan; established Salesforce Center of Excellence (COE), managing 10+ FTEs to
support patient contact center, broker portal, physician CRM, and engagement
center.

- Managed a team of 5 consultants/ business analysts to support an enterprise EHR
system selection and a $120M, 7-year TCO model.

- Developed and implemented an executive IT governance model to optimize IT
strategy and execution

Representative Client List: AINQA Health, Baylor Scott & White, Edison Partners, Emory Healthcare Innovation Hub, Geisinger Health, Maimonides Medical Center, One Brooklyn Health System, Northwell Health, Venadar

Mentor for Techstars Future of Longevity cohort:
• Provide counsel on strategy, business development, marketing, product development, and fundraising to early-stage companies.

Responsible for establishing an enterprise-wide revenue cycle operations model focused on meeting revenue cycle goals (SLAs and PSLs) for Northwell Health’s 22 hospitals, ambulatory, and urgent care centers across the New York City metropolitan area.

Key accomplishments include:

- Reduced DNFB (discharged, not final billed) by more than $50M across Northwell
- Partnered with middle revenue cycle leadership to identify and develop data-
driven revenue cycle management optimization opportunities for centralized
coding, cash acceleration, and revenue lift.
- Led revenue cycle operations assessments per key impact area and established
optimization, standardized process and KPIs metrics/benchmarks.

Responsible for planning strategies and making management decisions to help guide healthcare organizations’ IT direction, vendor strategy, EMR plans, cost structure, and organization.

Key accomplishments include:

- Served as practice lead for the revenue cycle management (RCM) practice leading
RCM engagements, RFP proposals, and internal marketing/thought leadership
initiatives.

- Project director leading a team of over ten associates for the implementation of
an NLP-based computer-assisted coding (CAC) solution to improve the medical
coder’s accuracy and efficiency by 35%.

- Managed a $25M ICD-10 transition engagement from inception to the project
financial reconciliation and closure in alignment with the PMO management
methodology to minimize productivity and revenue disruptions.

Responsible for providing advisory services/solutions that improved sustainable margins, technology-enabled transformations and value-based care for healthcare providers.

Responsible for managing industry-leading healthcare provider package solutions that would help deliver cost benefits, efficiency and streamline organizational business processes.

Supported all aspects of the implementation phases of identified client solutions and was the primary point of contact for the client's issues, resolutions, and consultations.