Functional Skills
Software Skills
Certifications
Sector Experience
Experience
I led strategic client engagements, partnering with executives to assess business needs, enhance go-to-market strategies, and strengthen sales pipeline growth. Beyond business expansion, I prioritized mentoring and developing internal talent, equipping teams with executive communication and consultative selling skills to enhance leadership effectiveness.
As an executive coach for Emerging Leaders, I delivered customized coaching to refine leadership approaches, strengthen decision-making, and accelerate career progression. Additionally, I drove process improvements aligned with the firm’s 2025 growth strategy, reinforcing my expertise in bus. strategy and client engagement.
Promoted to Senior Manager, I expanded my leadership in finance transformation, innovation, and leadership development, managing high-impact projects and executive training. In my final role, I focused on leadership and executive development, designing and facilitating strategic learning programs for Directors and Managing Directors. As a Business Development Session Leader, I partnered with senior leadership to refine executive communication, business development, and storytelling training, ensuring Protiviti’s leaders were equipped to drive long-term success.
I led store expansion initiatives, conducting feasibility studies that enabled the successful launch of 27 new locations. Additionally, I supported M&A activities, optimizing store placements based on financial performance. Managing financial planning for 13 departments, I developed a forecasting model that improved accuracy by 25%, enhancing resource allocation. My operational workflow refinements led to a 10% increase in quarterly sales through a marketing and logistics optimization initiative.
Leveraging my management consulting expertise from EY, I strengthened cross-functional collaboration, streamlined warehouse operations, marketing, and accounting, and implemented process improvements that fueled business growth.
In Performance Improvement Finance, I streamlined revenue cycle processes, managed ICD-10 implementation, and led global finance transformation efforts. I also conducted risk assurance audits, ensuring regulatory compliance and operational efficiency. These roles reinforced my expertise in financial optimization, compliance, and strategic risk management.
I led cross-functional initiatives that strengthened internal controls, optimized financial workflows, and enhanced employee performance. I was instrumental in securing ACHC and URAC accreditations, developing performance improvement plans, and driving increased revenue through enhanced claims processing and reimbursement strategies.