For TPMG's Lean Six Sigma Black Belt Certification Program in Digital Transformation.
• Provide online course previews to potential lean six sigma black belt candidates and corporate clients.
• Conduct online class orientation outlining the program of study and program expectations.
• Online live instruction via Zoom, Microsoft Teams and Adobe Connect online classrooms.
• Research, write, edit and update course manual.
• Conduct online workshops in quantitative & process analysis, project management and program management.
• Proctor and grade digital lean six sigma black belt certification examination.
• Provide live certification project coaching and master black belt mentoring.
• Provide program management mentoring and coaching of black belt certification and digital transformation projects.
• Serve as corporate program manager and continuous improvement advisor.
• https://www.helpingmakeithappen.com/digitalsixsigmablackbelt.html

* Partner with senior leaders and lead client teams to transform business processes
* Conduct process interviews and observations to develop process models
* Plan, schedule and conduct process transformation workshops
* Use design thinking to create end-to-end future state processes and operating models with a focus on ROI
* Conduct business case analysis of transformation solutions using NPV, ROI, IRR and Payback Period financial models
* Digital transformation with Robotics Process Automation (RPA), Machine Learning and Artificial Intelligence
* Establish and maintain change management framework.
* Lead, and govern change management initiatives through to full adoption.
* Provide change management certification training.

* Led the Insurance Group’s Center of Excellence
* Trusted advisor for strategy deployment and operations improvement
* Partnered with senior leaders and key stakeholders to define strategic priorities and improvement goals
* Facilitated and implemented strategic initiatives
* Designed and implemented performance improvement solutions