Functional Skills
Software Skills
Certifications
Sector Experience
Languages
Experience
•Collaborated with cross-functional stakeholders to define, build and deploy centralized artifact management system
•Increased retargeting spend impact measured by a 228% QoQ in view conversion-rate by implementing a new message testing strategy yielding findings now applied to various marketing platforms
•Increased strategic utility of Figma by retooling collaboration software to showcase more accurate customer journey experience
•Increased business profitability as measured by an 11% increase in revenue by identifying new roles required for improved project execution and validating costs against uncommitted contract funds
•Strengthed positive and productive work culture by managing team of 30 engineers, with a
•Oversaw and managed project budgets for agency projects using strategic risk mitigation and successful negotiation of tradeoffs
•Streamlined internal processes by developing a client onboarding program, improving project kickoff by 50%
•Met project budget requirements for evolving client scopes using strategic risk mitigation and successful negotiation of tradeoffs
•Built new learning program in Learning Management System, generating $100K+ sales in year 1, becoming primary revenue driver
•Develop Standard Operating Procedures (SOPs) to support onboarding contracted and new team member
HospitalityManagement
VARIOUSLOCATIONS 02/2010 - 01/2017
•Applied continuous improvement and UX best practices for success