Developed and managed a Corporate Planning Program to support rapid growth, which involved cross-functional process alignment and facilitating executive workshops; resulted in a 5 year Corporate Strategy, annual process for planning priorities, budget and headcount across the organization, and system for management & accountability
Managed a Financial Enterprise transformation through current state assessment and opportunities identification; resulted in 8 strategic recommendations across people, process and technology, and roadmap for implementation
Led an organizational restructuring for the Technology division, which included redefining scope, roles and responsibilities, and operating model; resulted in $900k in annual headcount savings

Supported Senior Leadership with annual strategic planning by conducting analysis, identifying opportunities, and establishing priority initiatives for the upcoming year; completed 90% of priorities on time and on budget
Deployed and monitored a standardized process for designing and building new stores in both domestic and international markets; resulted in a 2-month reduction in design and build time
Identified opportunities to improve operations and led the development and implementation of solutions (10+ within the year); projects included technology upgrades, space improvements and process optimizations

Led an organizational redesign of the Marketing division (including Creative Services); CEO approval of Marketing organizational design was granted for the first time in 5+ years
Optimized and implemented a strategy and process for product naming and descriptions; resulted in an improvement in the quality of copy and 50% reduction in process time
Developed and deployed a Campaign Lifecycle that encompassed marketing strategy, creative development, production, and channel execution; increased Marketing campaign quarterly output by 40%
Led process optimizations to improve efficiency and effectiveness for various departments including Finance, Retail, Styling, Product Marketing, and Email; completed approximately 15 process optimizations within 2.5 years

Supported the largest public transit investment in Canadian history by harmonizing and advancing project control capabilities, which included mapping current state and defining approximately 15 future state procedures
Conducted an operating review of a province-wide, government-funded program; provided recommendations for enhanced data collection, funding allocation, and operations
Designed the business model for a provincial shared services centre with the mandate to support and strengthen evidence-based decision-making; client proceeded with implementation of recommendation