Functional Skills

Business Development
Operations Management
Growth Marketing
Business Analysis
Leadership Development
Supplier Relationship Management
Strategic Planning
Training and Coaching
Brand Strategy
Business Planning
IP Licensing
Litigation Support
Learning & Development
Process Improvements
Vendor Management

Software Skills

ActiveCampaign
Active Directory
Adobe InDesign
Adobe Captivate
Amazon Marketplace
Azure Active Directory
Camtasia
Citrix
Content Management Systems (CMS)
Canva
DocuSign
Dropbox
Dropbox API
GoDaddy
ServiceNow

Sector Experience

Business Services
Healthcare
Manufacturing
Retail
Social & Public Sector

Experience

SUPPORT MY EMPIRE Management Consulting
Managing Director
4/2023 - Present
As the Managing Director of Support My Empire, I lead a dynamic team dedicated to providing comprehensive business and legal consultancy services to small and medium-sized enterprises (SMEs). With a passion for empowering businesses, we specialize in delivering strategic solutions that drive growth, mitigate risks, and ensure long-term sustainability. Key Responsibilities:
• Strategic Leadership: Orchestrating the vision and strategic direction of Support My Empire, I am committed to helping our clients navigate the complexities of the business landscape.
• Legal Expertise: Ensuring legal compliance and safeguarding our clients' interests, we offer tailored legal consultancy services that address regulatory challenges and protect their business assets.
• Client Relationship Management: Building lasting partnerships with our clients, I am dedicated to

SUPPORT MY EMPIRE Corporate Strategy & Development
BUSINESS AND BRAND LICENSING CONSULTANT
4/2023 - Present
Independent Consultant
My role is centered around providing businesses with strategic guidance and expertise in various legal, brand management and operational domains. I offer comprehensive services aimed at helping businesses navigate legal challenges, optimize their operations, and successfully achieve their strategic goals. This includes ensuring strict legal compliance with all relevant laws, regulations, and industry standards. I also provide strategic business advice, assisting in business development, growth strategies, market entry, and overall expansion. In the realm of intellectual property, I develop strategies to protect and effectively manage intellectual property, encompassing patents, trademarks, copyrights, and trade secrets. Additionally, I assist businesses in registering and protecting trademarks, crucial for safeguarding their unique brand identity.

Department of Industry, Science and Resources Legal
MANAGER, LEGAL AND BUSINESS POLICY
1/2022 - 3/2023
I supported the department in various international legal aspects, including litigation, settlement negotiations, and engagement with both internal and external legal advisors. This involved preparing and justifying strategic instructions for legal counsel and ensuring compliance with obligations in release and settlement agreements. Additionally, I assisted with court applications, internal/external audits, ad-hoc policy/regulatory work, and provided training to junior staff in policy and legal advisory matters. My role emphasized practical recommendations, collaboration, and compliance with legal frameworks and requirements.

Queensland Health Corporate Strategy & Development
GOVERNANCE AND INFORMATION MANAGEMENT CONSULTANT
10/2017 - 8/2021
I excelled in policy creation and negotiation, authoring successful retention and disposal schedules approved by Queensland State Archives for both Queensland Health and Forensics and Scientific Services. I played a crucial role during the pandemic, aiding COVID teams in evidence retention, contract negotiations for the Federal COVID app, and locating essential border force entry cards. Collaborating with law enforcement, I justified extended record retention for potential missing persons cases and effectively managed projects like the Paperlite Trial, facilitating streamlined digitization and destruction processes.

Mia Maree Pty Ltd Other
Director
1/2005 - 3/2019
As the founder and owner, I pioneered my journey in the women's footwear industry, establishing our first retail store in 2005. Expanding my operations, I ventured into manufacturing in Asia in 2007. In 2016, I further solidified my presence by launching our inaugural store in the USA. In this leadership capacity, I directed all aspects of our business, including supply chain management, production processes, and strategic initiatives such as conducting value chain analysis projects.

Miss Mafia Management Consulting
BUSINESS & TRAINING OPERATIONS DIRECTOR
1/2010 - 9/2017
Led consulting efforts, customizing processes and procedures for clients, aligning with local legislation. Established efficient back offices in multiple countries, enhancing operational productivity. Expertise in software training materials, staff resourcing, tender processes, and conflict resolution. Proficient in business assessments, coaching, and facilitating workshops for performance enhancement. Strong analytical and communication skills, adaptable to diverse business landscapes and technology-savvy for efficient process optimization.

Seqwater Information Technology
INFORMATION MANAGEMENT DIRECTOR / LEAD INVESTIGATOR
3/2014 - 11/2015
Directed comprehensive records management for Southeast Queensland's water sector, providing technical advice and support to 2000 users. Orchestrated digitization of records and system enhancements, ensuring data integrity and compliance. Developed key frameworks, including retention schedules and policies. Led critical projects, from records identification to eDRMS migration, fostering strong collaborations and partnerships. Proactively addressed audits, established efficient document control, and successfully managed relationships within the organization and with external entities.

HEALTH QUALITY & COMPLAINTS COMMISSION Legal
GOVERNANCE AND INFORMATION MANAGEMENT CONSULTANT
12/2013 - 3/2014
Demonstrated expertise in records management by identifying and resolving critical issues with both electronic and hard copy records during department shutdown. Provided technical guidance and support to a sizable user base at the university. Efficiently handled digitization of records and managed the secure destruction of records. Implemented robust security measures, reporting systems, and data integrity testing. Led projects and successfully transitioned records to external entities, ensuring smooth processes and compliance with organizational policies.