Functional Skills
Quality Control
Product Support
Machine Learning
Data Modeling
Artificial Intelligence
Communications
Quality Management
Technical Writing
Agile Software Development
Operations Management
Software Skills
Less
Machine Learning
Adobe Photoshop
Artificial Intelligence
Documentum
Sector Experience
Aerospace & Defense
Healthcare
Industrials
Life Sciences & Pharma
Manufacturing
Experience
Elbit USA/KMC
Engineering
Senior Technical Writer/Methods Specialist
1/2022 - 1/2023
Managed 100 volume doc set and performed manufacturing methods analysis projects. In my role as the technical writer and methods specialist, I reviewed existing work instructions and wrote new procedures when equipment was modified or added to production cells. I was responsible for researching, writing, and updating a 100 volume Quality Management System (QMS) documentation set. In my role as the methods specialist, I always tried to find ways to improve the manufacturing process and its documentation. For example, my analysis helped Receiving/Inspection reduce the number of mis-handled shipments by one-third. And working closely with the MES development team, we were able to help other departments prepare for its deployment in their areas. So, I was able to support my boss, the Manufacturing Engineering Manager, with both technical writing and problem analysis skills.
Teradyne
Engineering
Senior Technical Writer
1/2021 - 1/2022
Photo-documented radical new Halos chip testing system In my role as a Senior Technical Writer, I was part of the Product Support Group (PSG) documentation organization. I wrote, edited, and photographed the new state-of- the art HALOS high-speed semiconductor device ("chip") tester from its arrival on the freight dock to system testing. HALOS is a very sophisticated complex device which provided many challenges which I met by photographing and documenting nearly every stage of system assembly. Other projects included documenting HALOS safety systems and component repair. Mentored less-experienced Technical Writers with their projects.
Medtronic
Engineering
Senior Technical Writer
1/2015 - 1/2019
Wrote operational procedures for complex electro-mechanical plastic extrusion systems and their software interfaces Translated highly technical concepts from Medtronic's heart-related medical devices into usable documents for both clients and internal staff. Collaborated closely with engineers and staff to develop a consistent branding and writing style. Led the process of research, writing, design, format, editing, and proofreading for complex manuals.
• Decreased document cycle time by two-thirds, including time to initial draft and revision.
• Assisted with Medtronic adherence to Federal Drug Administration (FDA) requirements by developing clear and compliant procedures.
• Streamlined the in-house writing/editing process and ensured consistent branding by developing templates for procedures, methods, and instructions.
• Taught Engineers and other personnel how to use the documentation template which I created to create Work Instructions, Problem Reports, and other documents.
• Decreased document cycle time by two-thirds, including time to initial draft and revision.
• Assisted with Medtronic adherence to Federal Drug Administration (FDA) requirements by developing clear and compliant procedures.
• Streamlined the in-house writing/editing process and ensured consistent branding by developing templates for procedures, methods, and instructions.
• Taught Engineers and other personnel how to use the documentation template which I created to create Work Instructions, Problem Reports, and other documents.
ATRIUM MEDICAL DEVICES
Engineering
Consulting Technical Writer
1/2013 - 1/2014
Partnered with Atrium's Engineering, Manufacturing, and Quality Control Departments to write documents including standard operating procedures (SOPs), manufacturing procedures, and instructional manuals with a team of five (5) technical writers.
● • Prepared Atrium for a 2014 review of manufacturing operations and documentation, ensuring that all documentation met stringent FDA content and format requirements.
• Implemented an Agile document development process to manage revisions, deadlines, and content for reuse. Collaborated with the Supplier Quality Engineering team to produce quality control, risk analysis, and parts qualifications content.
Jacob P. Sartz
Page 2
● • Prepared Atrium for a 2014 review of manufacturing operations and documentation, ensuring that all documentation met stringent FDA content and format requirements.
• Implemented an Agile document development process to manage revisions, deadlines, and content for reuse. Collaborated with the Supplier Quality Engineering team to produce quality control, risk analysis, and parts qualifications content.
Jacob P. Sartz
Page 2
GENERAL TECHNOLOGY, ADVANCED TECHNOLOGY DIVISION (GTAT)
Engineering
Contract Technical Writer
1/2012 - 1/2013
Developed, wrote, and revised furnace installation and operation manuals, leveraging Mad Cap Flare to design and manage the project. Used highly technical source material and created clear, concise documentation that included necessary assembly instructions, system safety information, and instructions for operation and continual maintenance of the furnace. Displayed audience awareness as the manuals were intended for both internal use and customer use.
• Increased company productivity by allowing the company to assemble the furnace in less than eight (8) hours by following the steps in the installation manual.
• Wrote the GT_SiC Sublimation Furnace Installation Manual and Operation Manual, managing the project deadlines, revision, and creation of graphics for the manual.
• Increased company productivity by allowing the company to assemble the furnace in less than eight (8) hours by following the steps in the installation manual.
• Wrote the GT_SiC Sublimation Furnace Installation Manual and Operation Manual, managing the project deadlines, revision, and creation of graphics for the manual.
Wyeth Pharmaceuticals
Engineering
Contract Technical Writer
7/2006 - 8/2006
Wrote and edited internal specification and requirement documents for use in development of a new pharmaceutical facility. Performed documentation reviews of finalized drafts to ensure the accuracy of specification documents. Performed research into medical-grade procedures and components to ensure competency and thoroughness of documentation.
• Used manufacturing documentation best practices to direct to produce equipment lists and system validation documents for engineers and technicians.
• Ensured that company assembly and maintenance documents met stringent drug-production specifications.
● Additional experience as Senior/Consulting Technical Writer for: ADP Taxware – Wrote a Tax Holiday User's Manual. Activeshock Systems- Wrote operations and maintenance manuals for military truck suspension systems. BTU Engineering- Managed a group of two (2) technical writers and a secretary. Wrote Operation and Maintenance Manuals for heat annealing and semiconductor furnaces. Prepared Sales
• Used manufacturing documentation best practices to direct to produce equipment lists and system validation documents for engineers and technicians.
• Ensured that company assembly and maintenance documents met stringent drug-production specifications.
● Additional experience as Senior/Consulting Technical Writer for: ADP Taxware – Wrote a Tax Holiday User's Manual. Activeshock Systems- Wrote operations and maintenance manuals for military truck suspension systems. BTU Engineering- Managed a group of two (2) technical writers and a secretary. Wrote Operation and Maintenance Manuals for heat annealing and semiconductor furnaces. Prepared Sales