Functional Skills
Communications
Customer Relationship Management
Organizational Strategy
Project Management
Content Strategy
Customer Experience
Data Analysis
Internal Communications
Learning & Development
Organizational Culture
Organizational Learning
Proposal Writing
Program Management
Qualitative Research
Training and Coaching
Software Skills
SQL
Jira
Monday
Content Management Systems (CMS)
Microsoft Excel
Google Docs
Google Sheets
Google Surveys
HTML
Microsoft Office
Microsoft Project
Microsoft PowerPoint
G Suite
Sector Experience
Media & Entertainment
Retail
Social & Public Sector
Languages
English
Experience
Helping Education
Product Management / Strategy
Deputy Director of K-12 Programs
9/2023 - 11/2024
• Led Helping Education's Raleigh-based team in planning, organizing, and delivering high quality implementation of the HELPS reading fluency intervention program.
• Facilitated communication and modeled optimal team behaviors across all project staff to ensure clear understanding of project goals, staff responsibilities, and organizational strategy, as well as maintain strong staff motivation and team morale.
• Utilized data-driven decision-making and rigorous evaluation to foster a culture of continuous improvement.
• Cultivated opportunities for innovation and solutions that recognize and thrive in a changing educational landscape.
• Supervised six project managers and fluency interventionists to ensure project goals and benchmarks were being met.
• Collaborated with Vice President of K-12 Programs to develop a long-term vision for programs and growth in the context of emergent needs and opportunities.
• Worked with Vice President of K-12 Programs and Helping Education staff t
• Facilitated communication and modeled optimal team behaviors across all project staff to ensure clear understanding of project goals, staff responsibilities, and organizational strategy, as well as maintain strong staff motivation and team morale.
• Utilized data-driven decision-making and rigorous evaluation to foster a culture of continuous improvement.
• Cultivated opportunities for innovation and solutions that recognize and thrive in a changing educational landscape.
• Supervised six project managers and fluency interventionists to ensure project goals and benchmarks were being met.
• Collaborated with Vice President of K-12 Programs to develop a long-term vision for programs and growth in the context of emergent needs and opportunities.
• Worked with Vice President of K-12 Programs and Helping Education staff t
Helping Education
Product Management / Strategy
Project Manager & Implementation Coach
10/2022 - 9/2023
• Manage a portfolio of multiple projects ensuring that teachers and tutors are implementing HELPS programs successfully
• Lead and support a project team, including Helps Education Fund coaches, trainers, and staff, in preparing tutors and teachers to effectively implement HELPS
• Communicate and collaborate with external partners and Helps Education Fund team members throughout a project, including coordinating multiple schedules, sharing and receiving feedback, and making plan modifications and accommodations when appropriate
• Facilitate engaging and informative training sessions for HELPS programs and work with Program Directors to develop new trainings, when needed
• Assist with evaluating training and coaching services for HELPS
• Collaborate with other project team members to ensure clear communication between coaches and trainees, align coaching schedules, and address specific needs of participants
• Cultivate and maintain relationships with schools, community-based orga
• Lead and support a project team, including Helps Education Fund coaches, trainers, and staff, in preparing tutors and teachers to effectively implement HELPS
• Communicate and collaborate with external partners and Helps Education Fund team members throughout a project, including coordinating multiple schedules, sharing and receiving feedback, and making plan modifications and accommodations when appropriate
• Facilitate engaging and informative training sessions for HELPS programs and work with Program Directors to develop new trainings, when needed
• Assist with evaluating training and coaching services for HELPS
• Collaborate with other project team members to ensure clear communication between coaches and trainees, align coaching schedules, and address specific needs of participants
• Cultivate and maintain relationships with schools, community-based orga
Wade Edwards Learning Lab (WELL)
Product Management / Strategy
Director of Achievement Programs
10/2019 - 10/2022
tutoring, post-secondary planning, and real-life business experience, respectively.
• Manage a cohort of 15 tutors for the WELL's tutoring program, including facilitating hiring, conducting regular check-ins, implementing academic interventions, holding tutoring trainings, and providing regular feedback.
• Assist the WELL's Executive Director and nonprofit consultant with grant writing recommendations, ideation for applications, and constructing a vision for future programming.
• Participate in weekly English tutoring sessions with students, guiding them through the writing process, assisting with grammar help, and facilitating critical thought around literature.
• Hold monthly workshops on building studying and notetaking skills with an emphasis on metacognitive learning.
• Network with high schools across the state, including those in Wake County, to increase participation in our programs and spread our reach.
• Manage the WELL's Neon CRM system, ensuring data is captured, stor
• Manage a cohort of 15 tutors for the WELL's tutoring program, including facilitating hiring, conducting regular check-ins, implementing academic interventions, holding tutoring trainings, and providing regular feedback.
• Assist the WELL's Executive Director and nonprofit consultant with grant writing recommendations, ideation for applications, and constructing a vision for future programming.
• Participate in weekly English tutoring sessions with students, guiding them through the writing process, assisting with grammar help, and facilitating critical thought around literature.
• Hold monthly workshops on building studying and notetaking skills with an emphasis on metacognitive learning.
• Network with high schools across the state, including those in Wake County, to increase participation in our programs and spread our reach.
• Manage the WELL's Neon CRM system, ensuring data is captured, stor
NYC Department of Education
Data Science / Analytics
Senior Program Support Analyst
9/2015 - 9/2019
• Manage two Program Support Analysts on the Advance teacher evaluation help desk, including reviewing case responses, providing support with escalations, assisting with SQL training, and building policy knowledge
• Manage various research projects analyzing the effectiveness of the Advance teacher evaluation system and focusing on improving Advance policies based on findings
• Contribute to writing strategic policy communications to various stakeholders in the NYC school system
• Lead trainings with NYCDOE field staff to better equip them in implementing Advance policies and systems
• Manage the communications aspect of releasing teacher ratings, including the creation of new guidance, the editing of existing guidance, and the logistics of emailing ratings to 64,000 teachers
• Lead the Office of Talent Research and Data's Racial Equity initiative along with other Steering Committee members to create and facilitate weekly racial equity-focused programming
• Manage various research projects analyzing the effectiveness of the Advance teacher evaluation system and focusing on improving Advance policies based on findings
• Contribute to writing strategic policy communications to various stakeholders in the NYC school system
• Lead trainings with NYCDOE field staff to better equip them in implementing Advance policies and systems
• Manage the communications aspect of releasing teacher ratings, including the creation of new guidance, the editing of existing guidance, and the logistics of emailing ratings to 64,000 teachers
• Lead the Office of Talent Research and Data's Racial Equity initiative along with other Steering Committee members to create and facilitate weekly racial equity-focused programming
Academic Leadership Charter School
Other
Lead Teacher
8/2014 - 8/2015
• Created and sustained a highly structured 6th grade classroom of 29 students
• Designed and implemented 25 original lesson plans each week aligning with the Common Core Standards for ELA, Social Studies, Math, Science, and Writing
• Led interventions and made accommodations for students based on need and IEP designations, while meeting with parents to collaborate on the creation of action plans
• Coordinated regular testing to generate student data and to implement an iterative approach in pedagogical improvement
• Received two bonuses for succeeding in raising average classroom NY State Test scores each period
• Participated in professional development and collaborated with colleagues to enhance my instructional practice
• Created a student-centered educational environment for students to grow academically and emotionally
• Demonstrated resilience and strong work ethic in a high-functioning, urban charter school
• Designed and implemented 25 original lesson plans each week aligning with the Common Core Standards for ELA, Social Studies, Math, Science, and Writing
• Led interventions and made accommodations for students based on need and IEP designations, while meeting with parents to collaborate on the creation of action plans
• Coordinated regular testing to generate student data and to implement an iterative approach in pedagogical improvement
• Received two bonuses for succeeding in raising average classroom NY State Test scores each period
• Participated in professional development and collaborated with colleagues to enhance my instructional practice
• Created a student-centered educational environment for students to grow academically and emotionally
• Demonstrated resilience and strong work ethic in a high-functioning, urban charter school
Bright Learning Academy
Customer Service
Professional Tutor
8/2013 - 8/2014
• Tutored 6 students from 4th to 8th grade in essay writing, reading comprehension, and metacognitive academic strategies
• Provided SAT tutoring for two high school students on evidence-based reading and writing, as well as test-taking strategies
• Mentored students by building their enthusiasm for learning and helping them create appropriate academic goals
• Designed literature units and individual lesson plans for each of my tutees based on a weekly assessments of needs, learning styles, and reading levels
• Chosen as the sole writer and content creator for BrightLearningAcademy.org
• Provided SAT tutoring for two high school students on evidence-based reading and writing, as well as test-taking strategies
• Mentored students by building their enthusiasm for learning and helping them create appropriate academic goals
• Designed literature units and individual lesson plans for each of my tutees based on a weekly assessments of needs, learning styles, and reading levels
• Chosen as the sole writer and content creator for BrightLearningAcademy.org
VladTV
Media & Communications
Staff Writer
5/2012 - 8/2013
• Wrote thousands of breaking Hip Hop news stories with tens of millions of views cumulatively
• Compiled “best of” lists based on many hours of research
• Attended and documented VladTV events
• Compiled “best of” lists based on many hours of research
• Attended and documented VladTV events
Complex Magazine
Media & Communications
Style Writer Intern
11/2011 - 5/2012
• Conducted style research for specific articles and featured projects
• Wrote hundreds of news posts and features
• Assisted with setting up and breaking down events
• Wrote hundreds of news posts and features
• Assisted with setting up and breaking down events