-Serve as the training expert for a large department/VP area with responsibility for designing and delivering training for a broad audience
-Work with department leadership, external departments and regulatory agencies to identify training needs including both job-specific training and broader needs
-Design tailored curriculum that includes job specific skills, department policies & procedures, compliance requirements, quality assurance, customer communication skills and/or other training needs

-Design and develop interactive environmental health and safety (EHS) training modules.
-Collaborate with subject matter experts, technical staff, project teams, and trainers to develop topical information into a final product
-Develop interactive e-learning (Articulate Storyline) modules to increase engagement and employee adoption of training

-Perform needs analysis to evaluate target audiences and design efficient course objectives to build comprehensive curriculums
-Collaborate with subject matter experts, technical staff, project teams, and trainers to develop topical information into a final product
-Develop interactive e-learning (Articulate Storyline) modules to increase engagement and employee adoption of training

-Create engaging learning activities and compelling course content that enhances retention and transfer of course content focused on varied and flexible curriculums
-Work with subject matter experts, vendors, and GILLIG leaders to identify target audiences training needs
-Design new hire training programs (ADDIE) for multiple departments including on-boarding, culture, specialized tool use, software training, and fundamental skills training

-Conduct classroom and web-based training for groups up to 300 on topics ranging from disability awareness, hospitality, employee policies, and safety/security
-Engage adult learners through mixture of instruction methods including lecture, facilitation, demonstration, and group discussion
-Design, develop, and deliver new hire orientation curriculum to provide consistent onboarding and align training expectations with company purpose and vision

- Train and mentor new employees on safety, policies, procedures, and company culture
- Identify competency, education and training progress to develop specific training programs for continued growth of employees
- Collaborate with internal departments to achieve monthly ontime performance, baggage handling, and customer service goals